Aircraft Emergency Response Support Executive - Hassocks, United Kingdom - Clearline Recruitmentment Ltd

Clearline Recruitmentment Ltd

Verified Company

Hassocks, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Aircraft Emergency Response Support Executive

Location:
near Hassocks, West Sussex

Salary:
£21,000 - £32,000, depending upon experience + £5,000 shift allowance

Full Time:
Shift pattern 2 days, 2 nights, 4 days off. 12 hour shifts with 1 hour break

Our client is a world-leading provider of services to the aviation industry. They are looking for an Aircraft Emergency Response Support Executive to join their team based near Hassocks, West Sussex.

Responsibilities

Handle all customer out of hours requirements.
Respond to customer AOG and priority requirements in appropriate time frames.
Deliver high quality customer service at all times.
Manage customer accounts and contracts, including specific requirements.
Trade inventory by means of exchange, loan and sale.
Purchase items for customer requirements and brokered transactions.
Negotiate with customer and suppliers when needed.
Understand customer culture and ways of trading.
Maintain up to date market knowledge.
Maximise all sales opportunities to ensure the highest revenues are achieved.
Liaise with internal departments as the nature of the specific task may require.
Train other members of the team and new employees in all functions and processes.
Assist the AOG Sales Manager and Vice President AOG Sales with all tasks as required.
Understand and adhere to Export Control regulations where relevant
Any other duties as requested.

Requirements:

Preferred background in aviation or rotable trading.
Preferred comprehensive understanding of aircraft spares and airline AOG requirements.
Preferred previous experience working with customer in a 24hour service environment.
Professional and courteous phone manager.
Ability to work with a number of existing and new IT systems.
Be flexible and adaptable with working hours, process, and procedures.
Problem solving ability
Ability to plan coordinate and delegate work.
Numerate, accurate with the ability to meet deadlines
Selfmotivated, flexible, and adaptable to work in a busy environment
Excellent communication skills at all levels

For more information, please contact Chloe McCausland at Clearline Recruitment.