Senior Account Manager - Camberley, United Kingdom - Psixty Recruitment Ltd

Psixty Recruitment Ltd

Verified Company

Camberley, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Client:

Hypergrowth Fin-techSaaS business who target Trust, Private Wealth and Corporate Services.

Role:

The Senior Account Manager is responsible for managing the growth of existing accounts across all software services.

You will also play a key role in developing relationships within your client base with a focus on driving sales.

Key Responsibilities:

Maintain and develop relationships with its existing customers and act as an escalation point for customers in the normal course of business
Regular communication and interaction with key contacts at customers to understand and document, for each customer, issues causing their dissatisfaction and opportunities for additional user or module licences and/or customerfunded consultancy services.
Resolve customer issues, working closely with the Managing Director and Global Head of Sales and ensure effective communication with customer.
Record, monitor and manage revenue opportunities in HubSpot; Coordinate internal activity required to generate revenue, including proposing commercial terms for internal approval, presenting pricing to customers, interacting with Legal to produce requiredcontract documentation.
Maintain good communication with Associate Support Managers to understand where serious customer support issues are in their path to resolution and prevention in the future.
Maintain accurate account management records of customer interactions in customer support software (JIRA).

Ideal Profile:

Proven track record of sales and achievement of sales targets in the financial services sectors
A good understanding of Corporate Services, Trust and Alternative Fund Administration operations and relevant processes is preferred but not essential.
More important is your understanding of B2B software sales and making things happen
Experience in B2B selling of SaaS software into the financial services sector at a senior level
Able to deal with people at all levels within an organization, and show and demonstrate negotiating skills with key decision makers
Demonstrate great communication, presentation and interpersonal skills to establish interest, trust and credibility
Selfmotivated, ambitious, independent, organized, focused and be able to multitask