Network Support Coordinator - Coventry, United Kingdom - Calex UK
Description
Network Support Coordinator | Stellantis
Calex UK is a multi-sector, learning & development company that specialises in the design and delivery of innovative training programmes.
We are currently seeking to recruit a dynamic and highly organized Network Support Coordinator to join our concierge team at The Stellantis Performance Academy in Coventry.
Key Tasks & Responsibilities:
- To provide Learner Management System (LMS) and administrative support to both the Dealer Network, Internal personnel and the Performance Academy
- Provide support with the planning and coordinating of Events to include Brand Induction, Product launches and Attended training courses
- To facilitate enrolling delegates on to training sessions and assisting with general enquiries
- Carry out reception duties including meeting and greeting delegates, signing in and sign posting as and when necessary
- Any adhoc tasks in line with Performance Academy processes
- Attend meetings as and when required, on occasion these may be offsite
- Working with LMS Manager to feedback any trends or concerns that may need actioning
- Support topical campaigning to the dealer network across the UK retail network
- Use the Learning Management System (LMS) to update, monitor and maintain user data
- Promote and support the training curriculum to ensure effective course utilisation and that all training events are at least 85% capacity
- Analyse data to improve both network accreditation, course efficiency and scheduling
- Confidently promote training courses to dealership staff at all levels
- Enthuse delegates to engage in training
- Tracking and reporting on calls made for campaigns
Person Requirements:
- Great attention to detail
- Proficient user of MS Word, Excel & Powerpoint
- Previous experience of working with an LMS system
- Previous experience of working within an administration role
- Confident telephone manner
- Flexible & Team Player
- Ability to multitask and manage own time
- Excellent communicator (both written and oral) and interpersonal skills
- Problem solver with a "can do" approach
Salary and Benefits
Circa £25,000 dependent on experience, Company Car (BIK), 26 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice).
General information
Pay:
Up to £25,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- Onsite gym
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Coventry: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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