Customer Service - Marlow, United Kingdom - Grace Personnel Ltd

Grace Personnel Ltd
Grace Personnel Ltd
Verified Company
Marlow, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We're recruiting for Customer Service Executives on an on-going, temporary basis working for a global fragrance business based in Marlow.

Working Monday to Friday, this role offers flexible hours and hybrid working once training has been provided. With free on-site parking and paying £13.53 per hour.

This is a really exciting opportunity to join a fast paced and service-led company. You will be responsible for ensure delivery of products and services which meet customers' requirements and achieve business targets.


Your key responsibilities will include:

  • Order processing, tracking and management
  • Forecast and stock management
  • Complaint management
Relationship building with external customers, Account Managers and Supply Chain.


Person Specification:

  • Competency in IT to intermediate level with Excel and Outlook
  • SAP experience desirable
  • Excellent communication skills with the ability to meet deadlines
  • Proven ability to work with key customers and develop customer satisfaction
  • Administration experience in a sales environment is essential
Please note this role offers 2/3 days WFH.

Working hours 8.00am-4.30pm/8.30am-5.00pm/9.00am-5.30pm
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