Integration Specialist - London, United Kingdom - Nuvei

Nuvei

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Title Integration Specialist

_Desired Location UK_

_ Remote_

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI

Nuvei (Nasdaq:
NVEI) (

TSX:
NVEI) is the Canadian fintech company accelerating the business of clients around the world.

Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services.

Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey

Your Mission
We are looking for an
Integration Specialist to join our fast-growing
Solutions team.

Reporting to our
Client Solution Team Lead, you will be supporting the team on managing on-going integration projects involving different departments and teams, representing the clients interests in the company.

Key responsibilities include, but are not limited to:

Guiding clients to correct use of Nuvei product and services.
Investigating errors and logs and providing indepth analysis for both clients and internal departments
Escalating technical complaints and incident affecting the company's customers and services
Collecting and analysing client requirements and translating them to Product requirements.
Ensuring priority handling of all issues and queries, raised by client.

Qualifications include, but are not limited to:

At least 2 years of experience in technical customer support in the IT industry
Experience working with international clients.
Technical background analsying and producing reports, investigating logs.
Ability to analyse problems quickly and find suitable solutions based on available sources.
Ability to speak and write succinctly about complex technical issues.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.

The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves.
_So, please come as you are. We can't wait to meet you._

Benefits
-
Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei's growth
-
2.5 additional days of annual leave a quarter, if company hit quarterly targets
-
Private Medical Insurance

Working Language

English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.