IT Solutions Specialist- Endpoint Services - Newcastle upon Tyne, United Kingdom - Mott MacDonald

Mott MacDonald

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Solutions Specialist

Endpoint Services

Country:
United Kingdom
Position Location:Newcastle, UK
Contract Type:Permanent
Work Pattern:Full Time
Sector:Corporate services
Discipline:Information technology
Job Ref:2525
Recruiter Contact:Alice Roostan
Mott MacDonald

Position location: Newcastle, UK
Recruiter contact: Alice Roostan
We're a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person's differences and striving to meet their needs.
We are proud to be a one of Glassdoor's top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.
Our values
:Progress,
Respect,
Integrity,
Drive,
Excellence.
About the business unit

Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively.

The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

Overview of role

We have an opportunity for an IT Solutions Specialist
Endpoint Services

to join our global team. The IT Solutions Specialist

Endpoint Services

role is part of the global Endpoint services team, who deliver our IT strategy to improve and optimize Endpoint infrastructure, implement Endpoint security solutions, improve Software delivery automation capabilities, implement remote support builds through Windows Autopilot and manage life cycle through Microsoft SCCM and Intune.-
Key duties and responsibilities include:

Responsible for maintaining the strong working relationship between Information Security and operations team
Assisting in solving Desktop issues (4th line support) by engaging internal owners and manufacturer support.
Robust knowledge on desktop projects for Security solutions implementation, office moves and deploying new modern Microsoft solutions to the group.
Design, delivery, and maintenance of Windows 10/11 standard builds ensuring the builds are patched and enhanced to meet IT standards
Using detailed knowledge of SCCM, Intune, Active Directory, Azure Active Directory, group policy, user profile management and security concepts to provide a compliant service
Using detailed knowledge of Virtual desktop, manage, enhance, and support the VDI estate
Using detailed knowledge of Microsoft 365, Intune, and collaboration solutions to deliver an improved end user experience
Using detailed knowledge of Microsoft E5 security features implementation, management, and response
Implement M365 Security features for EDR realtime continuous monitoring and collection of endpoint data with rulesbased automated response and analysis capabilities
Design and delivery of Software though automation using Servicenow integration
Defining end user personalization and endpoint analytics with Aternity
Participation in projects, bringing technology roadmap expertise in the project planning and design phase, through the build and implementation phases
Contribution or ownership of the highlevel designs (dependent on technology, scale, and overall requirement)
Creating lowlevel pattern or template designs and implementing technology defined in a lowlevel pattern or design
Monitor, maintain and optimize the Microsoft SCCM and Intune systems and environment to ensure performance efficiencies and optimization
Meet service level targets for Endpoint services relates to ISMS, ISO27001 and CE+
Successive improvement in delivering efficiency to the Endpoints and Server estate
Efficient communication of service activities to IT staff and business users.

Essential

In depth knowledge in Microsoft endpoint management solutions SCCM and Intune
In depth knowledge in Active directory, group policies, Intune device policies and Azure Active directory groups and memberships
In depth knowledge in Endpoint security solutions like MS Defender for Endpoints (MDE), Defender Antivirus, Defender for Cloud apps integration, Endpoint Detection and Response, and Advanced hunting.
In depth knowledge in Azure cloud capabilities including Microsoft Graph and API integration
In depth knowledge in Printing, Print server estate management and Papercut solutions.
Windows 10 and certificates deployment and management
Strong knowledge in scripting language (PowerShell) for Software delivery automation
Knowledge of MDM and MAM conditional access policies to support mobile devices through Intune
Experience with Windows security patching processes, Anti malware, Encryption, and update compliance
Experience in configuration of VPN profiles, Windows Autopilot hybrid and Direct