- Analyse diagnostic session feedback for business reporting and quality improvement.
- Support the development of the Service tool runtime.
- Support the development of the Diagnostic Web Portal in conjunction with the supplier.
- Own change management of software updates from engineering into the service network.
- Diagnostic system user management for the global service network.
- Provide diagnostic support to the Technical and Service workshop teams.
- Specify, develop and deliver diagnostic-related special service tooling for use against all current and future programmes, maximizing tool reuse where possible.
- Support the development of electrical Options and Accessories.
- Develop and validate supporting documents where applicable, such as Guided Trouble Shooting Test Steps.
- Be instrumental in delivering initiatives to improve productivity and efficiency within the department.
- Support the creation of timing plans and business cases for Service Engineering related projects and ensure these are delivered within agreed timelines.
- Work within the programme to promote and protect authoring requirements and standards.
- Gather, collate and interpret engineering information from governed sources.
- Lead validation activities in conjunction with key stakeholders.
- Co-ordinate data from/to third party suppliers to progress any outsourced workstreams.
- To action any other task and/or projects to match business requirements.
- Extensive knowledge of whole vehicle service, maintenance and repair techniques. Previous hands on experience is desirable.
- Experience of using CAD visualisation tools (CATIA/Enovia/3DX Experience highly desirable, but not essential).
- Computer literate – Microsoft Office suite and Adobe Creative Cloud
- Proven track record for project and task management.
- Proven experience in authoring technical publications for targeted end users is highly desirable.
- Bill of Materials or change management experience is desirable.
- Experience of working within an automotive OEM or Tier 1 Supplier is beneficial.
- Clear and effective communication skills with internal and external clients
- Approachable and adaptable to change. Proactive and autonomous. Comfortable challenging existing processes.
- Educated to degree level or equivalent desirable
- Mobile and willing to travel as required (limited travel anticipated within role)
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Service Diagnostic Project Engineer - Shalford, Surrey, United Kingdom - Gordon Murray Group
Description
Service Diagnostic Project EngineerGordon Murray Automotive currently have an exciting opportunity for a Diagnostic Project Engineer to join our Serviceability Team based in Windlesham & Shalford, Surrey.
Reporting to the Service Engineering Manager, you will be responsible for provisioning the information and tools required to support service diagnostics on GMA products.
Key Responsibilities
