- Understand and deliver all contractual terms
- Communicate any on site client changes to line manager.
- Communicate regularly with client (as agreed)
- Communicate regularly with sub-contractors (as agreed)
- Promote the accommodation and amenity units and act as a Company Advocate at all time
- Ensure all services are delivered to the correct standard
- To always look out for opportunities to develop our service
- As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
- Developing contract specifications and SLA's to ensure an optimum service is being delivered
- To report health and safety issues to your line manager, including all accidents and near misses
- To promote good safety habits and safe systems of work
- Deliver training to operate machinery as shown and ensuring that the equipment is used safely and in accordance with current regulations and company policies
- To demonstrate facilities contract staff are suitably qualified and experienced
- Ensuring the availability of the right number of trained staff at the right time.
- Identification and prediction of resource shortfalls and excesses and recommendations.
- Succession management, long and short terms.
- Staff reporting, appraisals team brief, standards and expectations.
- Motivation and cross team co-operation
- Details of current spend.
- Ensuring value for money for all areas of expenditure.
- Maintenance of auditable records
- This is a varied role, demanding excellent customer facing, people and operational management skills
- Attention to detail and accuracy
- Team management experience, including performance management and development and coaching and the monitoring of service contracts.
- You must be smart, polite and well presented at all times
- Excellent customer service skills
- Strong Team player
- Experience working within a corporate Health & Safety culture
- Experience with Financial Controls
- Driving licence essential
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Deputy Manager - Southampton, United Kingdom - Owl Recruitment
Description
We are currently looking for an experienced Deputy Manager, who will be responsible for the day to day delivery of Food and Drink Services.
Key Responsibilities:
Essential:
Job Type:
Full-time
Pay:
£29, £30,500.00 per year