Process Engineering Associate - London, United Kingdom - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

You will are a highly analytical, self-starter, process design expert who can partner with teams across Business and Operations to identify opportunities for re-engineering and help teams meet goals and objectives in line with their Line of Business (LOB) strategies.


Responsibilities:

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Leading and executing high value automation critical projects and team resources to reengineer and, automate processes and workflows in partnership with Technology and business users


This includes:

m anaging key stakeholders and leveraging a mix of technical resources and citizen developers across engagements, u sing analytic tools to perform basic data analysis to assist with root cause analysis and identify opportunities for automation, d eveloping BPM models to describe current state as well as target state design including Business Decision Modelling requirements, m anaging, and delivering a portfolio of high value engagements that drive measurable business value to the organization's bottom line, w orking with technology to create required infrastructure to support the capability of low code automation, b uilding a portfolio of projects in a business consulting environment, and supporting all aspects of its execution lifecycle including requirement gathering, solution architecture, solution development, testing, deployment and continuous improvement.

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Supporting team development and contributing to the growth of the capability through continuous delivery, enhancement and service innovation by: h elping develop the methodologies and skills of the team by joining and contributing on one of our development pillars, p resenting and communicating ideas and designs to the wider team management teams plus line stakeholders in Operations as necessary and p artnering with data and technology teams to identify and develop reusable assets for data sourcing and other micro services.


Required qualifications, capabilities, and skills:


  • Experience in business process management, process design, reengineering, automation, technology consulting, and digital transformation capabilities
  • A thorough understanding of all aspects of the Target Operating Model framework and project experience / exposure to certain components within it and s trong understanding and experience of the project lifecycle with proven change management and change delivery ability
  • Experience with Agile software development processes and methodologies, as well as tools such as Jira, Confluence,Trello and s trong rootcause analysis and problemsolving skills, coupled with the selfmotivation and leadership to drive projects to completion with t echnical aptitude with a proven track record of delivering business value using low code automation platforms like Pega, Appian, Mendix,, Unqork, ServiceNow etc.
  • Working knowledge on model driven development capabilities using BPMN, CMMN, DMN with u nderstanding of core concepts of data analysis, ETL, and management e.g. KPIs, KRIs, KGIs etc.
  • Expertise in building, managing and delivering portfolio of automation initiatives with measurable impact and p roven record of using process mapping and improvement techniques to improve processes
  • Experience collaborating, problemsolving and leading crossfunctional teams, preferably including a variety of stakeholders, across business functions and levels with the a bility to hold and independently drive senior stakeholder and working group conversations on projects
  • Intermediate/Advanced experience using Microsoft Office, including Excel and PowerPoint

Preferred qualifications, capabilities, and skills:


  • Experience in process improvement and process reengineering frameworks like Lean, Six Sigma. Yellow Belt or higher is a plus
  • Certifications in capabilities like BPMN, CMMN, DMN and lowcode tooling
  • Motivated and consistently able to produce highquality work to drive business outcomes. Strong influencing, negotiation and communication skills (written, verbal, presentation); with the ability to be a thought partner to internal teams
  • Entrepreneurial spirit with the ability to adapt, selforganize and define the team's tasks, as well as your own, in an everchanging environment and a bility to work well in a fastgrowing environment with the ability to deliver on time and s trong expertise to handle multiple demands with a sense of urgency and drive
  • Highly structured mindset coupled with strong problem solving and analytical aptitude and e xceptional interpersonal and collaboration skills withing a team environment
  • Ability to deliver while working under pressure to tight deadlines; flexible and able to respond positively to changes / moving targets


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands. Our history spans ove
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