- Health & Safety
- Learning & Development
- Customer Services
- Financial Control
- Facilities Management
- Despatch
- Human Resources Operations
- Transport
- Engage with colleagues in the depot keeping morale levels high and understanding where improvements can be made. Motivating all staff by coaching and mentoring them through challenges and celebrating success.
- Organise and control the induction and ongoing training of all employees in conjunction with our Learning & Development team.
- Maintain good operating standards using 5S disciplines.
- Manage a depot level Profit and Loss centre. Keep distribution costs and overheads in line with budget.
- Fully explain any processes, changes or developments within the business to all staff through notice boards and meetings.
- Drive great culture and performance with the guideline of assigned KPI's.
- Deliver system and IT enhancements at the local depot aligned to the business IT system strategy Key Areas:
- Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations being part of the norm.
- All accidents and injuries are recorded and reported to H&S team following the set guidelines.
- All manual handling training is carried out prior to equipment use and signed off by management.
- Assess any risk and ensure safe systems of work are in place and adhered to, providing training and reassurance when needed. Depot Team performance -
- Customer complaints
- Driver Messages
- Driving Scores
- Bottle Returns
- Delivery issues/GPS Co-ordinates
- Run Efficiency
- New Business
- Provide effective training and inductions to all staff and ensure any training practices are carried out to our standards of excellence .
- Have regular conversations and listen to all staff, taking their comments on board and driving change with involvement.
- Responsibly manage staff holidays through Teamseer. Depot Processes -
- All stock recon and controls are recorded accurately, and old stock is rotated to avoid waste.
- To ensure that the stores staff can have orders picked on time prior to the drivers' arrival.
- Controls are in place to safely allow the movement of staff and vehicles without overcrowding in the depot and in the yard.
- Good standard of housekeeping is maintained, and any works need carried out are reported and actioned.
- Maintain the cold chain by ensuring all doors are closed and that the product only leaves the chill when loading is permitted. Vehicle Fleet Management -
- Communicate effectively with Transport team to ensure all faults and repairs are carried out as soon as possible.
- Full accident reporting processes are carried out (including getting third party details).
- High standards of vehicle hygiene are followed.
- Fuel and Ad-Blue logs are kept accurate and up to date. Regulatory -
- Manage the facility in accordance with H&S regulations and technical food safety standards.
- All paperwork is disposed, scanned or secured in line with GDPR. Key Experience, Knowledge and Skills:
- Background in dairy, food or drinks distribution preferred.
- Management experience in a nightshift operation.
- Exposure to Food safety audit standards such as BRC. Knowledge -
- IOSH certified Excellent knowledge of MS Office Applications (Excel, Word)
- Ability to work well under pressure
- Decisive and effective decision making
- Strong leadership capabilities
- Excellent communication skills
- Effective time management
- Determination to achieve and drive targets
- Delegate tasks for optimal, efficient outcomes
- Full driving licence
- Takes time out to build rapport with others
- Explains things well to create a common understanding
- Praise and recognise others for their efforts
- Have a can-do attitude and goes above and beyond to help others
- Treats others with kindness and respect
- Is approachable
- Engage with all members of staff equally
- Is a self-motivated individual who wants to succeed
- Takes ownership and pride in their own actions
- Is always striving to perform better while demonstrating the ability to learn
- Improve and embrace change for the better with new ways of working
- Takes time to develop and improve and support skillsets of others as well as their own
- Be customers focused and strives to deliver the best service possible
- Have a can-do attitude, even when things are against you
- Listens to understand
- Is consistent in their instructions and actions
- Make decisions which are based on what is best for all
- Be accountable and responsible for set goals and objectives
- Keeps commitments acting with integrity and honesty
- Looks to deliver results rather than completing set targets
- Proactive and confident at facing into issues
- Delivers on commitments and promises
- Bring out the best in our people
- Respects and supports team decision making
- Celebrate success with your team
- Make communication a success within your team
- Collaborate in decision making processes
- Make people feel valued
- Lead by example and encourage to work together
- Actively listen to suggestions to improve procedures
- Work together toward a common goal
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Depot Manager. - Tyne and Wear, United Kingdom - McQueens Dairies
Description
To manage the overall performance, workplace organisation, annual budget and functionality of the depot facility.Full Job Description
McQueens Dairies Ltd – Role Profile
Job Title: Depot Manager.
Reports To: Logistics Manager.
Based At: Stockton
Working Hours: Nightshift 21:00 – 07:30.
Salary: £40,000 Per Annum and up to 10% performance related bonus.
Position Overview:
To manage the overall performance, workplace organisation, annual budget and functionality of the depot facility. Leading a team of drivers, stores staff, team leaders and assistant manager who you will work closely with and are able
Coach and Develop:
With will an eye for detail and a flexible approach to meet the needs of the business, you must be able to demonstrate that you have a drive to attain and maintain excellent standards . Ensuring that our teams provide the outstanding service expected and that all our deliveries are completed safely, successfully and on time.
Responsibilities:
Effectively lead the depot to excellent standards in the following areas:
Health & Safety -
Review the following key points using a balanced scorecard approach which directly relate to depot and driver performance, discussing regularly with Team Leaders and drivers, getting detailed feedback for reports:
Experience -
Skills -
Behaviours of a Depot Manager:
Personality
Leadership
Trust
Teamwork
