Customer Service Advisor - Horley, United Kingdom - AWD Recruitment Limited

AWD Recruitment Limited
AWD Recruitment Limited
Verified Company
Horley, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor / Vehicle Servicing Coordinator who has previous customer service experience, good communication and organisational skills and the ability to multi-task is required for a well-established and leading company based in Heathrow Airport, London.


SALARY:
Competitive


LOCATION:
Gatwick Airport, Horley, West Sussex


JOB TYPE:
Full-Time, Permanent


WORKING HOURS: 4 on 4 off Shift Pattern


JOB OVERVIEW


We have a fantastic new job opportunity for a Customer Service Advisor / Vehicle Servicing Coordinator who has previous customer service experience, good communication and organisational skills and the ability to multi-task.


Working as a Customer Service Advisor / Vehicle Servicing Coordinator you will provide telephone support to all customers, proactively managing fleet availability and recovery plans in a live support centre environment, ensuring a consistently high standard of customer service at all times.


As the Customer Service Advisor / Vehicle Servicing Coordinator you will be responsible for handling and resolving; breakdowns (including recovery), incidents, defect reporting, preventative maintenance and repairs, VOR progress/status updates, and clear and effective communication between the company and its customers.


APPLY TODAY


If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


CANDIDATE REQUIREMENTS
As the Customer Service Advisor / Vehicle Servicing Coordinator you will have:
Good understanding of workshop procedures

Understanding of contract, commercial and financial processes

Good organisational skills, with attention to detail

Customer oriented and delivery focused

Numerate and analytical, with good knowledge of excel and Microsoft office

Able to build strong relationships, with ability to deal effectively across all levels

Team player, with a 'can-do' attitude

Able to work under pressure and to tight deadlines


BENEFITS:

Competitive salary

20 days annual leave including Bank Holidays

6% employer pension contribution

3 x's basic salary Life Assurance

Health Cash Plans

Employee Assistance Programme (EAP)


HOW TO APPLY

JOB REF:
AWDO-P10361

Full-Time, Permanent, Shift Work Jobs, Careers and Vacancies. Find a new job and work in Gatwick Airport, Horley, West Sussex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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