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    Administrator - Barnstaple, United Kingdom - Simple Recruitment (South West) Ltd

    Simple Recruitment (South West) Ltd
    Simple Recruitment (South West) Ltd Barnstaple, United Kingdom

    1 week ago

    Default job background
    Temporary, Full time Administrative
    Description

    Simple Recruitment are looking for a Customer Service Administrator for our client based in the Barnstaple area to join their team on a temporary ongoing basis.


    Salary:
    £12.21 per hour

    What you will be doing:

    • Receiving of telephone enquiries from the public, customers and officers in relation to services provided by the Works Unit.
    • Provide quotes for new business enquiries, discussing customer accounts and trying to promote the Trade Waste service where appropriate.
    • Support trade waste administration, including logging of all customer interactions, processing of new and cancelled contracts, organising delivery /removal of trade containers and process timely invoices.
    • Track vehicles to swiftly assist with ad-hoc enquiries and missed collections.
    • To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager.

    Requirements:

    • Experience of dealing with customers and staff
    • Good verbal and written communication skills
    • Good telephone manner and customer service skills
    • Competent use of the Microsoft office programs to include Excel and database use.
    • To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager.
    • Experience of working in a commercial sales or account management environment is desirable

    What do you need to have:
    Due to the location of the site, you will need to drive, there is free parking on site.

    Hours:
    Monday to Friday 9.00am – 5.00pm

    Our Brief:
    Simple Recruitment are acting as an employment business on behalf of our client, based in the Barnstaple area, who are seeking a Customer Service Administrator to join their team on a temporary basis

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