- Works with key stakeholders within all business functions to align technology solutions with business strategies
- Gathers requirements from business units and translate those project teams for delivery
- Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
- Supports one or more highly complex business processes
- Works on multiple projects as a project team member
- Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
- Strong Service Now knowledge
- Ability to create business solutions that increase competitive advantage
- Ability to exercise good judgment in selecting methods and techniques for obtaining solutions
- Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines
- Ability to solve technical problems/ processes and understand complex details
- Ability to increase operating efficiency with produce high quality technical solutions
- A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
- Ability to analyse complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
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Business Analyst - Camden Area, United Kingdom - Insight Global
Description
The ideal candidate will have the main function of an IT Business Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications, in this case with a focus on Service Now and the functional teams and processes it supports.
Responsibilities
