Inspection Training Admin Support - Bristol, United Kingdom - Office for Standards in Education, Children's Services and Skills

Office for Standards in Education, Children's Services and Skills

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £22,264 - £22,487- £22,264 per annum. Rising to £22,487 per annum on successful completion of probation.

Job grade:

Administrative Officer
C1 APT
Contract type:
Permanent
Apprenticeship
Business area:
OFSTED
People and Operations
Type of role:
Administration / Corporate Support
Other
Working pattern:
Fulltime
Number of jobs available:
3Contents

Location

About the job

Benefits:

Things you need to know

Location

2 Rivergate, BristolAbout the job

Job summary:

This role lies within the wider Organisational Development (OD) team and will be focused on supporting training activities.

The role involves administering and supporting the delivery of Ofsted's training activities, ensuring work is of a consistent high quality.

The role includes responding to customer queries and providing high quality customer service.

The Apprenticeship:

You will undertake a fully funded Level 3 Apprenticeship qualification in Business Administration.

Over the 18-24 months of the apprenticeship-training programme, you will develop skills and knowledge that will support you in a wide range of duties.

Over the duration of your apprenticeship, you will spend a minimum of 20% (1 working day) of your time at work completing off-the-job learning.

When you start the apprenticeship, you will be allocated a tutor to help you make the most of the training programme.

Eligibility Criteria

Job description:

Please refer to the job specification for further information

Person specification:

The key responsibilities of the role are outlined below. However, this is an overview of the role and is not exhaustive. Ofsted reserves the right to assign other duties appropriate to the
C1_ _**grade as required.

To provide project support for all aspects of Ofsted's training programmes, including supporting training events.
To support the daytoday management of team mailboxes and provide support to users ensuring high levels of customer satisfaction.
To provide administrative support to the team. This can include a range of activities including printing training material, updating spreadsheets and responding to customer queries.
To manage queries about development options and activities, providing advice and deciding courses of action helpfully and professionally.

Behaviours:

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Communicating and Influencing
Developing Self and Others

Technical skills:

We'll assess you against these technical skills during the selection process:

Ability to provide administrative support, following set processes and procedures and delivering to targets.
Successful and effective communication with internal and external contacts, for example explaining processes and giving accurate information in response to enquiries.

Benefits:

Ofsted operates a hybrid-working approach, allowing colleagues to benefit from time in the office, with the flexibility also to work from home.

Our expectation is that you will spend at least 60% of your time working in your allocated office, or at external meetings or events.

The exact balance will depend on the nature of your role and the suitability of your home environment, and will be discussed and agreed with your line manager.

Ofsted is committed to maintaining employee health and wellbeing, whether it is physically, emotionally, financially or socially, and offers a range of benefits to support employees in this.

Such benefits include the option to join the Civil Service Pension Scheme, professional and personal development opportunities, 32.5 annual leave days per annum (plus eight days public holiday) and access to counselling and advisory services.

Any move to Ofsted from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Things you need to know

Selection process details:

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills

Shortlisting:

Interview:

At the interview stage, you will be assessed on the listed behaviours and essential criteria as set out in the person specification (section 2).

Feedback will only be provided if you attend an interview or assessment

Security:

People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

UK nationals

- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- rele