1st/2nd Line Support - Leeds, United Kingdom - YourPrime Recruitment

YourPrime Recruitment

Verified Company

Leeds, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Exciting Venue/Event Management Company

Investment and Growth

Package:
£22,000 - £28,000 + benefits

Office:
Leeds (First Direct Arena), with travel to other venues

Do you have 2+ years' experience working in technical support?
Do you have experience supporting EPOS or POS infrastructure or software?
Do you want to travel and attend amazing events while working in a supportrelated role?

We are working with an established venue and event management company who provides unique entertainment venues as well as catering services to over 40 amazing locations around Europe.

These locations range from Large Stadiums all the way to fantastic theatres and many more.

As a technical support engineer, your primary role will be to provide end-user support to several of the company's locations and stadia.

You will need to ensure that every IT requirement at these venues is met and resolved.

You will need to be able to liaise with clients at most of these events so being able to communicate at all levels is a must.

Technical Support Engineer - Job Accountabilities

Assisting with the development and implementation of policies and procedures that surround anything to do with IT.
Administration of the network's hardware, software and infrastructure.
Support IT Network and System issues.
Carry out regular maintenance and support of the systems.
Supporting IT projects that cover upgrade and change programmes.

Technical Support Engineer - Experience Needed

2 years' experience of providing support in a similar role.
Experience of Microsoft Desktop OS in a commercial environment.
Working knowledge of WIFI networks in a commercial environment. Vlans etc.
Good knowledge of Microsoft word, Excel and Outlook.
Excellent time management, organisational, and communication skills.

Support Engineer / Support Specialist / first line support/ second line support/ 1st line support/ 2nd line support / Technical Support Engineer

Job Information:

Job Reference: 32255_

Salary: £ £28000 per annum + + Benefits
Salary From: £20000
Salary To: £28000
Job Industries: IT
Job Locations: Leeds, West Yorkshire
Job Types: Permanent