Technical Support Agent - London, United Kingdom - YourPrime Recruitment

YourPrime Recruitment
YourPrime Recruitment
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Hammersmith, London (Remote role)

£25k to £30k

  • Sorry but no_ _sponsorship support is offered with this role, right to work in the UK only._
  • An awardwinning, fastgrowing provider of cloud accounting software to thousands of small businesses in the UK.
An award winning, fast growing provider of cloud accounting software to thousands of small businesses in the UK.


Your Duties:

  • 1st Line technical support duties.
  • Help support existing customers with online webinars or screen share sessions.
  • To make sure all problems get resolved and no tickets get left open and unresolved.
  • Perform all support processes such as, restores, refunds, adhoc, bank feeds and incidents.

Requirements:


  • Experience within a customer facing role such as, Technical Support, Helpdesk, Customer Service etc.
  • Strong written and verbal skills.
  • Excellent communication and customer experience skills.
  • If you have technology or financial industry experience, this is a huge bonus however, not essential.

Job Information:

Job Reference: 34256_

  • Salary: £ £30000 per annum
  • Salary From: £25000
  • Salary To: £30000
  • Job Industries: IT
  • Job Locations: London
  • Job Types: Permanent
More jobs from YourPrime Recruitment
See all jobs of YourPrime Recruitment