Family Support Assistant - Milton Keynes, United Kingdom - Milton-Keynes-Council

Tom O´Connor

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Description
Job Introduction

We're seeking an enthusiastic and motivated Family Support Assistant with experience working with children and families to join the Family Assessment and Support Team for a 12-month fixed term contract from September.

You'll provide practical advice and guidance to families who are receiving support from Children's Social Care. You'll help parents improve their children's home environment and routines, provide budgeting support and address concerns around neglect.

You'll be a great communicator as well as being good with numbers and IT.

Some lone working with families is part of this role but there are also opportunities to join colleagues for evening visits to families.


You'll work in accordance with the child's statutory Child in Need or Child Protection plan, and you will be part of multi-agency meetings as required whilst supporting the family.


This role is for 25 hours a week working 3pm to 8pm Monday to Friday, dependant on workload (there may be opportunities to work 1pm to 6pm a couple of times a week as required).

Travel is expected for this role so you'll need a full UK driving licence and access to a vehicle.

To discuss this role further please contact Deputy Manager Kay Newman or Senior Practitioner Nicola Brand on


Interviews will be held on Thursday 17 August
Role Responsibilities

  • Work with families in their own homes providing practical support to improve home conditions and household safety.
  • Undertake assessment of a family's financial circumstances and provide budgeting support, basic debt advice and signpost to money advice services.
  • Support families with developing effective after school and evening routines for children including healthy eating and bedtime routines.
  • Keep accurate and timely electronic records of interventions completed with families.
  • Contribute to multi agency meetings as required providing accurate written reports of work.
  • Possess good verbal and written communication skills and IT skills.
  • Experience of direct work with adults and ability to engage well and build professional relationships with families.
  • Ability to work flexibly alongside other agencies/professionals and work effectively as a team.
  • Emotional and physical resilience to work in a practical support role with vulnerable families in their own homes.
About The Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future.

We have world class attractions, beautiful open spaces, and a great standard of living.


Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people.

We're responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative.

If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
  • 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
  • Holiday Purchase Scheme.
  • Our Professional Development Centre provides access to courses such as inhouse management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme.
  • Health Cashplan.
  • MK Advantage benefits package a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.


  • Blue Light Card

  • Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more


  • SmartGo

  • Aimed at encouraging lowcarbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles).
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
  • Childcare Subsidy.

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