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    Infrastructure Engineer - Belfast, United Kingdom - CME Group

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    Description
    Applications processed via employer's online application form
    Hybrid Role – 2 Days/week required in the office
    Monday - Friday shift
    Full-time

    The Network Operations Engineer III, will be responsible for supporting CME's network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.

    The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards.

    Acts as first responders, helping to organize and control incident response.
    Provides admission control for technical implementations
    Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
    Handling complex technical support issues
    Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
    Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
    Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
    Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing though advanced knowledge of:
    Extensive experience of multiple network & firewall technologies, particularly Cisco, Fortinet, Palo Alto, F5 and Aruba Networks
    Understanding/experience with ISO and ITIL standards
    Annual Discretionary Bonus
    Generous CME Group Pension Contribution
    Comprehensive Bupa Private Medical Cover
    Private Dental Cover
    Annual gym membership contribution
    25 Days Holiday allowance
    Applications processed via employer's online application form
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