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Infrastructure Engineer - Belfast, United Kingdom - CME Group Inc
Description
Hybrid Role – 2 Days/week required in the officeMonday - Friday shift
Full-time
The Network Operations Engineer III, will be responsible for supporting CME's network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.
The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards.
Acts as first responders, helping to organize and control incident response.Provides admission control for technical implementations
Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
Handling complex technical support issues
Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing though advanced knowledge of:
Extensive experience of multiple network & firewall technologies, particularly Cisco, Fortinet, Palo Alto, F5 and Aruba Networks
Understanding/experience with ISO and ITIL standards
CCNP certification ( or working experience to this level )
Annual Discretionary Bonus
Generous CME Group Pension Contribution
Comprehensive Bupa Private Medical Cover
Private Dental Cover
Annual gym membership contribution
25 Days Holiday allowance
#LI-Hybrid
Network Operations Engineer III
Hybrid Role – 2 Days/week required in the office
Monday - Friday shift
Full-time
The Network Operations Engineer III, will be responsible for supporting CME's network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.
The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards.
Acts as first responders, helping to organize and control incident response.Provides admission control for technical implementations
Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
Handling complex technical support issues
Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing though advanced knowledge of:
Extensive experience of multiple network & firewall technologies, particularly Cisco, Fortinet, Palo Alto, F5 and Aruba Networks
Understanding/experience with ISO and ITIL standards
CCNP certification ( or working experience to this level )
Annual Discretionary Bonus
Generous CME Group Pension Contribution
Comprehensive Bupa Private Medical Cover
Private Dental Cover
Annual gym membership contribution
25 Days Holiday allowance
#LI-Hybrid
#Here, you can impact markets worldwide.