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Receptionist

    Receptionist - Wirral, United Kingdom - Joanne Finnerty Recruitment Limited

    Joanne Finnerty Recruitment Limited
    Joanne Finnerty Recruitment Limited Wirral, United Kingdom

    3 weeks ago

    Default job background
    Permanent, Part time
    Description
    Your primary duty will be to support the company and Funeral Director.

    You will uphold the company's reputation by acting in a professional manner to customers and by keeping the branch in a presentable manner.

    Working Hours: 9.00 am – 5.00 pm, 3 days per week (flexible) – half an hour lunch (unpaid)

    Pay:
    £11.44 per hour


    Pro-rata 20 days annual leave plus bank holidays with additional days for long service (up to 26 days pro-rata plus bank holidays) and 5% pension contribution.


    Your role:

    • You will handle telephone calls for the company transferring calls through to the required staff member and will take messages when it is not possible to transfer the calls.
    • You will take 'first call' details for new funerals ensuring the details are passed on to a Funeral Director.
    • You will monitor the reception email address forwarding emails to the correct members of staff.
    • You will greet clients who enter the premises and will handle their enquiries.
    • You will ensure the branch is well maintained and is cleaned weekly.
    • You will show clients in to the chapel of rest to see their loved ones.
    • You will take payments through the virtual terminal payment system.
    • You will record any incoming items to the premises including clothing and jewellery.
    • You will record the collection of ashes from the premises.
    • You will be asked to complete general administrative tasks such as filing and logging post.
    • You will process/produce masonry reports.
    • You will have good IT skills including knowledge of Microsoft Word and Excel.
    How you apply
    Email your CV

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