HR Generalist - London, United Kingdom - LHH Recruitment Solutions

LHH Recruitment Solutions
LHH Recruitment Solutions
Verified Company
London, United Kingdom

3 days ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Our client are a leading Media Tech Business who have seen substantial growth over the past year, due to this growth they are looking to recruit a HR Generalist on a 6 Month Temporary basis to join their team ASAP.


The HR Generalist will perform a variety of human resources (HR) duties, which requires knowledge and familiarity with HR concepts, practices, procedures, and basic employment laws.


With a focus on an exceptional employee experience, the People Solutions Generalist provides timely and accurate information to employees related to Human Resources activities, including, but not limited to, hire and onboarding tasks, employment verification, status changes and transactions, employment termination processing, HRIS and related administrative support.


You will be part of a global HR shared services team reporting to the Senior Manager, People Solutions based in America, and working alongside their Global People Solutions team.


In this role you will:


  • Work to analyze and resolve employee inquiries and escalate more complex inquiries to the Centers of Excellence (COEs), HR Business Partners (HRBPs), and various other departments to ensure handoffs, communication and interactions are customer focused, seamless and of the highest quality.
  • Engage directly with new hires and interns, to provide support and guidance through the onboarding process, including timely and accurate completion of all new hire data collection tasks and compliance of employee records, which includes background checks, employment eligibility verification and work visas.
  • Execute business process transactions including the HRIS (Workday) transactions to meet the business and regional needs.
  • Support the internship program from onboarding through offboarding.
  • Support the payroll administration and reporting.
  • Actively participate in the creation, documentation and process improvement with a focus on automation.
  • Complete basic regularly scheduled HR processing tasks as assigned and necessary.
  • Operate with a high degree of confidentiality and demonstrate respect and due diligence in sensitive situations.

To be successful in this role you will

  • Must be able to exercise judgement and independently take appropriate action within defined HR policies and procedures.
  • Excellent customer service skills with a strong focus on customer service satisfaction.
  • Ability to multitask and use own initiative.
  • Excellent administration and organization skills.
  • Excellent verbal, written, and interpersonal communication skills are required.
  • Sensitivity, discretion and diplomacy.
  • A positive attitude with a dedication to problem solving and delivery.
  • Energetic and selfmotivated.
  • Proactive, taking ownership of responsibilities.
  • Ability to work well under tight deadlines.
  • Conflict management and resolution skills.
  • Experience of working with an HR database such as Workday.
  • Experience in an HR role.
  • Degree or equivalent practical experience, preferably with an emphasis in Human Resources or Business Administration.
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