- Lead the in-store team and collaborate with the regional team to ensure a harmonious business operation across customer, People, Finance & Trade, and Operations
- Create a top-notch customer experience
- Foster a positive colleague experience, enhance team capabilities, and drive the transformation of EE into a full-fledged digital retailer focused on connectivity
- Drive change and actively participate in the Regional Leadership Team
- Contribute to sustainable business growth by effectively managing time to achieve customer and commercial KPIs while upholding store operational excellence
- Display a proven record of inspiring leadership in a large/high-profile store with diverse experiences and backgrounds
- Demonstrate a history of leading large teams in a customer-facing environment to deliver exceptional service and commercial outcomes
- Possess a growth mindset and showcase a culture of continuous improvement
- Have exceptional coaching and development skills
- Huge discounts on EE & BT products, including Mobile and Broadband
- 25 days holiday plus bank holidays, with the option to purchase more
- Optional Pension scheme
- Share scheme at a discounted rate
- Discounts on family attractions
- Volunteering days
- Optional Private Healthcare and Dental coverage
- Critical Illness cover
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Store Manager - Nottingham, United Kingdom - EE Retail
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Description
Salary range: £36,400 to £44,500 plus performance related bonus
Exciting opportunities await in Nottingham as we prepare to open a new store this summer, offering customers a cutting-edge digital experience and showcasing the connectivity of our products for the better.
We are in search of an exceptional Store Leader to lead and develop a fantastic team. Your role will involve fostering integrity, trust, and delivering a personal, simple, and outstanding customer experience in every interaction.
What you'll do:
You'll definitely:
What's in it for you?
About EE:
Empowered, challenged, supported, and rewarded – our people are the cornerstone of our success. Our exceptional network, heralded as the best in the UK, ensures our customers stay connected in the digital realm.
Since becoming part of the BT family, we have cultivated a vibrant culture that enhances EE's standing as a premier career destination. Join us at the peak of our prowess.
We strive to offer an inclusive work environment where individuals from all walks of life can thrive. Diversity is not just valuable; it's essential to our progress and the satisfaction of our customers. We celebrate distinct viewpoints, talents, and backgrounds, encouraging applications from all sectors of society.
We are committed to accommodating flexible working arrangements, such as part-time schedules or other adaptable options. Emergency time off for dependents, generous parental leave, and other supportive measures are part of our ethos to assist individuals in finding a fitting job. Engage with us during the recruitment process to explore how you can contribute.