Disrepairs Co-ordinator - Rushden, United Kingdom - Longhurst Group

Longhurst Group

Verified Company

Rushden, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Do you want to work for a company where you can really make a difference?

If you have a customer focused approach to your work and are an expert at organising, then you've picked a perfect time to look at joining Longhurst Group as a Disrepairs Co-ordinator.

In this newly created role within the Group your work will play a key part in ensuring we provide a responsive repairs service to our customers, directly helping to improve lives.

This role is a hybrid role offered on a permanent 36.25hr per week basis.

Whilst working from home this role may require occasional travel to one of our offices (Rushden, Peterborough, or Boston) for training or meeting purposes, or to support your colleagues or customers.

This role is fast paced and varied, on a typical day you will:

Assist the team with the coordination of disrepair cases and providing responses to disrepair team in timely and helpful way.
Supporting the disrepair team by providing full repairs history of a property in a timely manner, in line with templates and best practice.
Coordinate disrepair surveyor inspection visits to customers properties.
Completing post inspection template when works completed and arrange disrepair post inspections of works carried out in our homes to ensure that they meet required quality standard.
Assist disrepair surveyor in writing / preparing reports

To be successful in this role you will require some knowledge of the housing sector, be driven by providing an excellent service to our customers and motivated by delivering results.

If you can help us make a difference to people's lives, please submit your CV now.

What you receive from us

28 days annual leave plus bank holidays
Pension Scheme
Life Cover (as part of pension scheme membership)
Health Care Cash Plan
Free Eye Tests
Investment in your personal development through our extensive learning and development opportunities.
Family friendly, carers leave plus other paid leave
Employee Assistance programme
Wellbeing Support
Free flu vaccinations
Carers Networking Group a platform to support Unpaid Carers

How to apply

Vetting Requirements
Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer).

We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history.

This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities' employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.