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Weekend and Bank Holiday Receptionist - United Kingdom - Glenholme Healthcare Group Ltd.
Description
Weekend Receptionist - Maternity CoverLocation:
Glenholme Thimbleby Court, Horncastle
Part-Time - 5 Hours Per Day, 10AM - 3PM, Saturdays and Sundays
Salary:
£11.44 Per Hour
Glenholme Healthcare are looking for an enthusiastic and customer focused Weekend Receptionist for our brand-new care home in Horncastle.
Whether you have worked as Customer Service Representative, Front Desk Representative or Administrative Assistant or just stepping your feet into world of customer relations, we would love to hear from you.
You will be the first point of contact for our visitors during weekends.You will play a crucial role in providing excellent customer service and creating a positive impression of our care home.
Glenholme Healthcare Group is pleased to present our new Lincolnshire care home on the land at Thimbleby Hill, Horncastle.
The home will provide nursing and residential care with 58 ensuite bedrooms, offering support and care for the elderly and those with dementia.
The home will include generous communal space providing amenities found in a village setting, including, a library, shop, medical Centre and gym.
The landscaping will incorporate the existing natural habitat and shape, providing private external space for every resident.Benefits
~ Refer-a-friendscheme: Earn a£250 bonusfor each friend you refer to work for us.
~ Hastee Pay – withdraw up to 40% of your earned salary before payday when you want.
~ Life Insurance cover of £10,000, Pension scheme
~29 days holiday, including bank holidays and birthday off,
~ Automatic entry into our Employee Assistance Programme, offering personal and everyday advice on child support, financial advice, mental health, health, and well-being.
~ Free Blue Light Card
Duties of a Receptionist
Give professional, pleasant, and polite impression of the home being the first point of contact for telephone calls and visitors
Meet and Greet people that visit the home, offer refreshments
Answer the telephone and direct call to care staff or take messages when required.
Escort people to the respected floor and introducing them to the senior in charge
Build and maintain a good rapport with residents and families
Assist in effective communication and ensure excellent records are kept in line with CQC and company regulations.
Ensure work station is clean and tidy at all times.
Assist with service users' contract or admission paperwork.
Any other duties assigned to you by the manager
Knowledge and skills:
Excellent interpersonal and communication skills.
Strong customer service orientation.
Professional and well-groomed appearance.
Ability to multitask and stay organized in a fast-paced environment.
Proficiency in using office equipment and computer software (e.g., Microsoft Office Suite)
Previous Administrative or Reception experience.
Job Code:
GHTCB
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