Patient Referrals Administrator - Kingston upon Hull, United Kingdom - SpaMedica

SpaMedica

Verified Company

Kingston upon Hull, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_As a service professional._

_ Do you thrive on positive feedback from the conversations you have?_

_ Do you motivate yourself by always trying to exceed expectations?_

_ Would you like to embark on a career where you know that you will be making a difference to people's lives?_

About our people
Based in Hull, our referral administrators think nothing of going the extra mile.

They process the referrals of our valued patients with efficiency and accuracy, ensuring that all who choose us, experience the highest level of customer service.

As one of our team, youll be exceptional in the moments that matter by finding solutions that show you care, take ownership, and pay attention.

A high-quality experience for our patients is what were all about.

Primarily administration will be the order of the day as you demonstrate effectiveness by ensuring that our patients are never kept waiting once referred to us.

However, excellent customer service is also essential, to ensure that we show just how much we care.

As one of SpaMedicas first point of contact for our customers, you will ensure that every referral is processed in a timely fashion, with a best-in-class approach.

A role that first hand tells you that you are making a huge difference to people's lives.

Salary and benefits:

Starting salary of £22,370 per annum (reviewed following probation)
37.5 hrs per week Mon Fri between 9am 6pm, mínimal weekend coverage required with rota day off in the week.
28 days annual leave including bank holidays, increasing to 33 with length of service
Annual pay reviews.
Employee Assistance Programme (EAP).
Progression opportunities (85% of our supervisors have been internal promotions).
2 x Annual bonuses (up to 5% of annual salary based on individual and company performance).
Casual dress.

- £350 Refer a friend programme.

Company Events
Free Tea/Coffee.
Kitchen/lunch making facilities.
Quarterly lunch bought by the company.

Who we are looking for:

An experienced administrator with excellent data entry and accuracy skills
You really care about the customer and want to ensure that they are dealt with compassion and consideration.
Organised and service minded.
Creating positive experiences is what you are about.
You are PC literate and know how to use Word, Excel, and Outlook. Learning new systems is something you can do easily.

How do I apply?
If the above speaks to you as an individual and a human being and you have the desire to work in an environment that puts people first, then we WANT TO HEAR FROM YOU

**_ Our patients matter to us. As the UKs largest cataract surgery provider, we work every day to give something meaningful to you, and life-changing to our patients. Our patients place their trust in you, and by working with us, you can truly change peoples lives_