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Kingston upon Hull

    Customer Care Officer - Hull, East Yorkshire, United Kingdom - Belmont Recruitment

    Belmont Recruitment
    Belmont Recruitment Hull, East Yorkshire, United Kingdom

    Found in: Jooble UK O C2 - 4 days ago

    Default job background
    Description

    Belmont Recruitment are currently looking for an experienced Tenancy Officer to join Hull City Council's Housing Management Service on an initial 3-month contract.

    This is a full-time role working 37 hours per week, Monday to Friday.
    gather information and evidence drawing on a range of data sources to inform decisions to manage the case

    • Serve legal notices on tenants, prepare reports and witness statements to ensure tenancy conditions are complied with
    • Assisting customers in applying for housing benefit, universal credit and other welfare benefits, discretionary housing payments or other similar schemes to support them in maintaining their rent payments
    Evidence of dealing with the public in sensitive situations with an awareness of promoting equality and diversity

    • Experience of applying policies and procedures to casework including meeting relevant legislation as required
    *

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