- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made
-
Service Advisor
3 days ago
Pendragon Gateshead, United Kingdom**Service Advisor** · **Evans Halshaw Vauxhall Gateshead** · **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...
-
Service Advisor
1 week ago
Stratstone Jaguar Land Rover Newcastle upon Tyne, United Kingdom**Service Advisor** · **Stratstone Jaguar Land Rover Newcastle** · **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** ...
-
Service Advisor
13 hours ago
Perfect Placement Automotive Recruitment Newcastle upon Tyne, United Kingdom**Commercial Service Advisor** · *** · - Blaydon Area · - Basic Salary: up to £22,500 · - OTE: up to £24,200 · - Early/Late shifts: 7:00 - 3:30 and 9:00 - 5:30 · - 1 in 2 Saturdays 8:00 - 12:00. · My client is looking for a Commercial Service Advisor to join their busy and hard w ...
-
Service Advisor
3 days ago
SIXT van and truck Gateshead, United Kingdom**The Role**: · Working on the Central Hire Desk, based in our Newcastle Depot, the Service Advisor will respond to, and resolve, customer queries relating to breakdowns, ensuring that excellent customer service is provided at all times, and that all repairs are carried out effic ...
-
Service Advisor
1 day ago
SVAT Ltd trading as SIXT Van and Truck Gateshead, United Kingdom Full timeAs SIXT Van and Truck continue to grow and expand our footprint in the UK, we are pleased to offer an exciting opportunity to join us as a Service Advisor based in our Newcastle Depot. We are looking for service-oriented executive with strong customer Service skills for the van a ...
-
Service Advisor
1 week ago
Pendragon Newcastle upon Tyne, United Kingdom**Service Advisor · - 18 hours per week** · **Evans Halshaw Vauxhall Shiremoor** · **Salary of £9,287 with £1,920 bonus and excellent company benefits** · Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw Evans Halshaw Vau ...
-
Service Advisor
1 week ago
Just Recruitment Solutions Newcastle upon Tyne, United Kingdom**Service Advisor Vacancy - Newcastle £30k ote** · Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm · Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum · As a Service Advisor you will be friendly and professional and will be the first point of contact ...
-
Service Advisor
2 days ago
Autoskills UK Newcastle upon Tyne, United KingdomLocation · Newcastle upon Tyne · - Sector: · Dealership · - Job type: · Permanent · - Salary: · £30k per year · - Contact: · Alex Williams · - Contact phone: · - Salary high: · 30000 · - Salary low: · 30000 · - Job ref: · JO · - Published: · about 2 hours ago · - Expiry date: · ...
-
Service Advisor
1 week ago
Tyneside Automotive Ltd Newcastle upon Tyne, United Kingdom**Service Advisor** · We are currently looking for a service advisor to join our busy multi-franchise workshop. To be successful in this role you must be self motivated and be able to work independently with little supervision. You should be an experienced service advisor with ex ...
-
Service Advisor
5 days ago
Just Recruitment Solutions Newcastle upon Tyne, United Kingdom**Service Advisor Vacancy - Newcastle £30k ote** · Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm · Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum · As a Service Advisor you will be friendly and professional and will be the first point of contact ...
-
Service Advisor
1 week ago
Purely Automotive Recruitment Ltd Newcastle upon Tyne, United KingdomPurely Automotive Recruitment proudly offers a fabulous opportunity for a Service Advisor to join our client and their teams based in Newcastle Upon Tyne. Our client is a family-owned company and is one of the most successful automotive retailers in the country - selling some of ...
-
Service Advisor
1 week ago
Just Recruitment Solutions Newcastle upon Tyne, United Kingdom**Service Advisor Vacancy - Newcastle £30k ote** · Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm · Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum · As a Service Advisor you will be friendly and professional and will be the first point of contact ...
-
Service Advisor
1 week ago
Just Recruitment Solutions Newcastle upon Tyne, United Kingdom**Service Advisor Vacancy - Newcastle £30k ote** · Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm · Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum · As a Service Advisor you will be friendly and professional and will be the first point of contact ...
-
Service Advisor
2 days ago
Clemence Rogers Recruitment Newcastle Upon Tyne, United Kingdom**Service Advisor - Newcastle - £25,000 to £30,000** · Clemence rogers are currently working in partnership with our client in recruiting for a Service Advisor based in Newcastle. · **Main Duties** · - To work as part of a team delivering a first class, professional customer serv ...
-
Service Advisor
1 week ago
Sytner Group Newcastle upon Tyne, United Kingdom**About the role** · We have an excellent opportunity available for a motivated Service Advisor to join our team at Mercedes Newcastle. · As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will ...
-
Service Advisor
4 days ago
Clemence Rogers Newcastle upon Tyne, United KingdomClemence rogers are currently working in partnership with our client in recruiting for a Service Advisor based in Newcastle. · - Location: Newcastle · - Salary: 25k - 30k · - Contract Type: Permanent · - Closing: 23 February 2023 · - Ref: 902356 · **Main Duties**: · - To work as ...
-
Service Advisor
1 week ago
Pendragon Wallsend, United Kingdom**Service Advisor** · **Stratstone BMW Tyneside** · **Salary of £25,941 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can you brin ...
-
Service Advisor
1 week ago
Pendragon Wallsend, United Kingdom**Service Advisor** · **Stratstone Jaguar Land Rover Newcastle** · **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** ...
-
Service Advisor
1 week ago
Pendragon Wallsend, United Kingdom**Service Advisor (fixed-term 6 months, to be worked Monday-Friday)** · **Stratstone BMW Tyneside** · **Salary of £23,059 with excellent company benefits** · Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Tyneside? · A ...
-
Service Advisor
1 week ago
Pendragon Wallsend, United Kingdom**Service Advisor** · **Stratstone Jaguar Land Rover Newcastle** · **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** ...
Service Advisor - Gateshead, United Kingdom - Lookers
Description
Overview
Location: Lookers Ford Gateshead
Contract type: Permanent, full-time
Working hours: 42 hours per week, shifts between 07:30 & 18:00 Monday to Friday, and Saturday on a rota basis 08:00 to 13:00
Salary: up to £26,000 per annum plus bonus
We're looking for a Service Advisor to join the team here at Ford Gateshead. This role is offered on a Permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of up to £26,000 and a generous, uncapped bonus. Also on offer is the chance to develop your career with ongoing Ford brand training. This is an opportunity not to be missed
Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle. With this in mind, we provide ongoing training and development opportunities for our Service Advisors through customer experience workshops.
You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences. You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information in a way that is clear and concise. Previous experience using Kerridge also known as ADP would be an advantage.
For this role you will need to be able to maintain accurate customers records. You will be a great team player but be able to work independently also. We want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars
If your skills and experience match what we are looking for, please