Leisure Attendant - Buckley, United Kingdom - Aura Leisure and Libraries
Description
Job Title:
Leisure Attendant / Instructor
Organisation:
Aura Wales
**Reporting to: Duty Supervisor / Swimming Coordinator
MAIN PURPOSE/REASON FOR THE JOB
To ensure the safety of bathers accessing the swimming pool by providing excellent
supervision of all water-based activities. To assist customers using the swimming
pool and leisure centre with help and guidance upon request.
To provide swimming instruction to children and adults via Aura's Learn to Swim
programme.
To support the leisure centre's management team with the day-to-day operation of
the facility.
MAIN DUTIES & RESPONSIBILITIES
- To set up and take down sports equipment and to prepare facilities in
- To ensure the safety of customers within the leisure centre through excellent
- To provide an emergency response and first aid to customers as and when
- To ensure a high level of hygiene and cleanliness is always maintained
- To undertake general maintenance of sports equipment as and when
- To deliver swimming lesson instruction to children attending via primary
include the assessment of children through each element of the award
structure.
- To provide information and advice to customers on leisure centre services
- To provide cover for colleagues during scheduled breaks from work.
- To complete daily check sheets in accordance with the leisure centre's normal
**ORGANISATIONAL STRUCTURE
Chief Executive
Leisure
Development
Manager
Leisure
Operations
Manager
Duty
Supervisor /
Swimming
Coordinator
Leisure
Attendant /
Instructor
**KNOWLEDGE AND SKILLS
Area Essential / Method of Desirable Assessment
Qualification
- National Pool Lifeguard
maintained throughout
employment)
- Swimming Teacher qualification
following appointment)
- Good standard of education E Application
- NVQ Level 2 in sport and D Application
- Knowledge
- Experience of working within
industry
- Experience of being part of a
teaching/supervising small
groups
Skills:
- Excellent customer care and
encourage safe practices and to E Application / Interview
retain existing customers and
attract new customers
- Team working ability to work
dynamic and a good
atmosphere within the leisure
centre
Other
- Knowledge
with, the Welsh Language and E Application / Interview
culture
- Knowledge
including Control of Substances
Hazardous to Health (COSHH) D Application / Interview
Regulations, cleaning
procedures, manual handling
and correct lifting techniques
The post holder must be able to demonstrate and evidence the use of, and
commitment to developing, the following competencies within the role.
Enthusiastic
- I am polite, helpful and friendly by smiling, making eye contact and using positive
to our customers- I have energy, motivation and passion for what I do
- I treat customers and colleagues with fairness, dignity, respect and inclusivity
Enjoyable
- I care about my colleagues and our customers
- I take pride in what I do and provide the best possible service
- I enjoy my role within Aura and ensure that our customers have an enjoyable
- I build good relationships with our customers and colleagues
- I work hard as part of a team by behaving in a "can do", "one team" way
Inspiring
- I identify and suggest ideas to make improvements and I inspire others by leading
- behaviours
- I come up with new and innovative ideas and have the courage to put them forward
- I am solution focused
Professional
- I have confidence in my role and have a high level of product knowledge
- I can be trusted to do the job I am given
- I develop myself and help others
- I take personal responsibility for my actions and outcomes
- I communicate in a timely and accurate way with colleagues to give the best
Quality
- I am flexible in my approach to work
- I use Aura's money responsibly
- I take initiative to help and solve customer problems
- I give and receive constructive feedback and praise
- I manage risks by making informed decisions
- I deliver value for money services
- I take care to protect Aura's reputation with our customers and com
More jobs from Aura Leisure and Libraries
-
Customer Advisors
Queensferry, United Kingdom - 2 weeks ago
-
Community Outreach Library Assistant
Queensferry, United Kingdom - 1 week ago
-
Public Relations Officer
Queensferry, United Kingdom - 1 week ago
-
Customer Advisor
Queensferry, United Kingdom - 3 weeks ago
-
Building Maintenance Operative
Queensferry, United Kingdom - 2 weeks ago
-
Libraries Support Officer
Buckley, United Kingdom - 2 weeks ago