Box Office Assistant Casual - High Wycombe, United Kingdom - Trafalgar Entertainment

Trafalgar Entertainment

Verified Company

High Wycombe, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DETAILS:
***
Job reference
REQ00890

Date posted
10/04/2024

Application closing date
24/04/2024

Location
Wycombe

Salary
£11.44 per hour

Package

Contractual hours
0

Basis
Casual

Job category/type
Box Office

Job description

ABOUT TRAFALGAR ENTERTAINMENT (TE)

Cofounded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of livestreaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O'Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

ABOUT TRAFALGAR THEATRES

Trafalgar Theatres is the venue-operating division of TE. We currently operate 16 venues; including 14 in the UK regions; the Trafalgar Theatre in London's West End and the Theatre Royal in Sydney. We're growing fast, we're confident in what we do, and we're ambitious about the future. There's never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value
Creativity, Collaboration, Excellence, and
Respect.

***
ABOUT THIS ROLE

The Box Office Assistant (Casual) is vital to the success of our business. The postholder plays a pivotal role in defining excellence to ensure our dynamic and adaptable approach is delivered to achieve success.
The postholder is responsible for:
Assisting with the smooth and efficient running of the Box Office, to help maximise sales for the venue.
Effective contribution including dealing with customer enquiries and taking bookings for shows and events.
In liaison with the Box Office Manager, responsibility for the effective use and maintenance of the ticketing database and routine housekeeping of the ticketing system.
To provide accurate sales reports and figures to promoters and to be able to set up scheduled reports, as required.
To manage ticket requests from company, charities, promotions and the membership scheme.
To effectively prepare and distribute Preoday Interval Orders in a time bound manner and replenish the stock used.
To work both independently and with others in selling and delivering interval Ice Creams and Merchandise.
To have an understanding of the Data Protection Act and ensure that all staff are adhering to this policy.
Undertaking training and development relevant to the successful execution of the job role.
At all times, act as an ambassador for the venue and Trafalgar Theatres.
This Job Description is not an exhaustive description of your duties. You will be required to adopt a flexible approach to your role and responsibilities. From time to time, you may be required to undertake such alternative or additional duties as may be commensurate with your skills, experience, and capabilities.

ABOUT YOU

A charismatic professional with a passion for delivering customer service and a passion for the theatre, music or liveentertainment space, you'll be a selfmotivated, engaging and collaborative member of the team.
You will be required to adopt a flexible approach to your role and responsibilities. In particular, from time to time, you may be required to undertake such alternative or additional duties as may be commensurate with your skills, experience and capabilities.
You'll be resilient, able to communicate clearly and excellent at forming working relationships with others.

Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.

Application Process
If successful, you will be invited to a face-to-face interview.

St Mary Street | High Wycombe | HP11 2XE