Associate Director - London, United Kingdom - MAPP

MAPP

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Advert

MAPP is the UK's leading specialist in commercial property and asset management, with over £25bn of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.

MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Let's be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like.

We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.

So much of the world of work is about values and culture.

We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work.

At MAPP, we work towards making this all happen and to be a great place to work.

We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so).

We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing and have done so for the last 5 years. We promote on average about 10% of our office based roles in a year.

We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.

Title
Associate Director - FM
Team
London Office Buildings
Who Does This Role Report Into?
Regional Director - Facilities Management
Role Summary
Purpose and Scope

The Associate Director is responsible for the direct management of properties within our London Office Buildings portfolio, including the management and direction of staff reporting to them.

Additionally the Associate Director is responsible for representing MAPP in the local and regional business and real estate community in order to promote MAPP's reputation and capabilities to prospective tenants, clients and the Client.

Line management of a team, enabling strong team performance through effective leadership, providing support and mentoring to colleagues.
Working collaboratively with internal stakeholders to deliver excellent customer service to our Clients and occupiers.
A high level of integrity and professionalism must be demonstrated and maintained at all times.
Skills (People & Technical)IOSH / Member of IWFMBuilding Management/Contractor managementTime management & Excellent organisational skillsProven experience in production and presentation of Client / management reportsExcellent organisational skills & strong interpersonal skills, capable of communicating at various levelsEffective line management skillsEffective PC skills, including working knowledge of Microsoft and Google packagesPro-active, flexible attitude to changes in the company, IT systems and the roleValues & Behaviour
Exhibition of MAPP Values

Avoid Ambiguity, Appreciative, Adventurous, Authentic and AccountableSelf Management including showing initiative, being proactive and meeting deadlinesEmbracing Change including TechnologyEngaging with the Big PictureGreat service delivery including working in partnership with internal and external individuals and good communicating in written and verballyAchieving Results and Prioritise WorkInnovative Solutions and Problem SolvingDeveloping Self and Others and willing to LearnLevel of Experience / Certifications-A track record of FM in multi-let office buildings, retail & industrial parks.

Riskwise (H&S compliance systems) CAFM systems Across buildings of different ages and sizes - has a strong understanding of systems, equipment, technology and landlord's services is helpful Experience of dealing with occupiers and what matters to them A good working knowledge of H&S, environmental and statutory regulations A good working knowledge of FM in hard and soft services Reasonable knowledge of networks, building management technology, industry software, compliance platforms and PO/invoice approval systems Demonstrably strong customer service skills Proven experience in service charge budgeting and understanding of RICS Codes Implementing processes and procedures and bringing teams through to deliver them Compliance with Health, Safety and Environmental legislation including ISO 14001 and ISO 45001 Ability to effectively line manage and inspire FM, BM and FoH teamsQualifications: Health & Safety - IOSH/NEBOSH- IWFM Member- RICS (Facilities Management) or working towards is desirableSalary Range (Based on Experience)
- 5 yea