Customer Support Representative - Leeds, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Leeds, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Communicate effectively with customers via various face to face channels
  • Provide professional and courteous assistance to customers
  • Upsell products or services to increase revenue
  • Perform data entry tasks accurately and efficiently
  • Analyze customer needs and offer appropriate solutions
  • Assist Spanishspeaking customers in English

Qualifications:


  • Excellent phone etiquette and strong verbal communication skills
  • Bilingual proficiency in English
  • Ability to analyze customer inquiries and provide suitable solutions
  • Multilingual abilities are advantageous for assisting diverse customer base
  • Prior experience in customer support or sales is beneficial

Job Types:
Full-time, Permanent


Pay:
From £25,721.20 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 19/05/2024
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