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Call Handler
1 week ago
Carbon saving group Plymouth, United KingdomCall Handler · The Role: · - Making and receiving telephone calls · - Administration · - Liasing with colleagues & external third parties · - Scheduling · **Requirements**: · - Confident using the telephone · - Experience of using the telephone in a work environment · - Office wo ...
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Maintenance Call Handler
2 weeks ago
Clever Student Lets Ltd Plymouth, United Kingdom**Maintenance Helpdesk - Full Job Description** · **About Clever** · We're searching for a super organised, efficient individual with an understanding of Property Maintenance to come and join our team & play an important role in a busy Student Lettings company. · Your communicati ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · : Monday to Thursday._ · Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Tsu Call Handler
2 weeks ago
Continental Lee Mill, United KingdomYour tasks · , & : Monday to Friday._ · Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instruction ...
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Tsu Call Handler
2 weeks ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tsu Call Handler
3 weeks ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
3 days ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tsu Call Handler
3 days ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tyre Breakdown Call Handler
2 weeks ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tyre Breakdown Call Handler
2 weeks ago
Continental Lee Mill, United KingdomYour tasks · We are looking for a call handler for our night team. · 34 hour contract. Working 12 hour shifts, 4 on - 5 off, 5 on - 7 off. On the following pattern: · Thurs , Friday , Sat , Sunday · - 5 Off. · Sat Sunday Day, Mon , Tues , Weds off. · Respond to customer requests ...
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Patient Advisor Phone Hub- Call Handler
2 days ago
Beacon Medical Group Plymouth, United KingdomInterviews will be held on Thursday 20th July · **Job summary** · - **As first point of contact for our patients, your focus will be on ensuring patients and visitors to Beacon Medical Group receive the best possible service, you will provide a professional, efficient and friendl ...
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Tsu Call Handler
1 week ago
Continental Ivybridge, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler Night Team
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler Night Team
3 weeks ago
Continental Lee Mill, United KingdomYour tasks · Required to work 12 hour shifts across the following rotation: · - 4 on 5 off, 5 on 7 off:_ · Thursday Friday Saturday Sunday days Off, Saturday & Sunday , Mon Tuesday Wednesday days off. · - Respond to customer requests for tyre related breakdown assistance (job tak ...
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Tsu Call Handler Night Team
6 days ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Call Handler/junior Administrator
2 weeks ago
Browns More Hair Now Ltd Tavistock, United KingdomWe are looking for an organised, compassionate and reliable individual to join our friendly Team. Our Team are vital to the exceptional service level we provide to our patients. · This role is based at out Head Office in Tavistock and is Monday-Friday (9.30am-2.30pm). · **The rol ...
Customer Complaints Call Handler - Turnchapel, United Kingdom - Pertemps Plymouth
Description
Complaints Call Handler for Royal MailIntroduction:
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
If you have a background in call centres or complaints handling, this role could be the perfect fit for you.
Responsibilities:
Respond to a high volume of customer queries and complaints in a call centre environment, adhering to specified call handling times.
Utilise multiple computer systems for updating customer records, parcel tracking, information retrieval, and call detail recording.
Meet individual call quality and volume Key Performance Indicators (KPIs) while supporting team members in achieving company objectives
Start Date:
Monday, 13th May - Temporary (12 weeks)
Working Hours:
37.5 hours per week (Monday to Friday: 08:00 – 18:30 / Saturday: 08:00 – 15:00)
Shift patterns will vary throughout the week, with 4 weeks' notice provided.
Competitive hourly rate:
£12.97 per hour
Convenient on-site parking and accessible by a popular bus route
Requirements:
Successful candidates will undergo a DBS check.
Previous call centre experience is advantageous.
Excellent IT skills with proven experience of using multiple systems
Join us in delivering exceptional customer service and making a difference in the parcel delivery industry
Register your interest by clicking 'APPLY' now or contact Chelsea Goodman in the Pertemps Plymouth branch