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    Team Member - Guildford, United Kingdom - K&Z Holdings - Pret A Manger

    K&Z Holdings - Pret A Manger
    K&Z Holdings - Pret A Manger Guildford, United Kingdom

    1 week ago

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    Description

    Pret A Manger TeamMemberA Pret TeamMember or Team Member Star works as part of a team in a Pret shopin the kitchen front of house anddelivery.They areresponsible for creating an efficient & welcomingenvironment engaging and wowing our customers and producing greatquality Pretfood.Key focusesfor the role are teamwork 6 key points of service 6 key points ofproduction cleanliness andproductivity.TM/TM*Keyresponsibilities

    RightPret People: TeamWork

    • To maintain goodrelationships with all of the shops team.
    • Totake on jobs to balance workload acrossteam.
    • To work in any area FOH and Kitchen asrequested by your manager (Hot Food Coffeeetc)
    • To work together to ensure the FOH andKitchen and delivery business is the best it canbe.
    • To have a good knowledge of Pret standardsin all areas of the shop.
    • To understand theimportance of the Hot Chef and Barista roles and have completed thetraining in these areas as outlined in the TM* trainingplan.
    • TM Star:To be an Ace in Place withinyour shop team. To act as a role model to other TMs demonstratinggood Pretknowledge.

    AmazingService: 6 Key Points ofService

    • To alwaysfollow the 6 Key Points of Service.
    • To servecustomers efficiently politely and quickly in an engagingmanner.
    • To take the time to respond tocustomers needs delivering outstanding and amazingservice.
    • To complete F/O to Pret standardsmaintaining beautiful Langars merchandising and seatingareas.
    • To bust queues through speed of serviceand calling to customers.
    • To wear a clean andimmaculate uniform at all times whilst onshift.
    • To ensure products are presented in bagsor on trays according to Pretstandards.
    • TM Star:To consistently have highperformance in till speed andaccuracy.

    DeliciousFood & Drink: 6 Key Points ofProduction

    • To createdelicious food according to Pret standards in an efficient safeenvironment.
    • To always follow the 6 Key Pointof Production.
    • To ensure stock is rotated andused according tostandard.

    Well LovedShop: Cleanliness and Health &Safety

    • To complete theIntroduction to Pret course (classroom London workbook UK Regions)and pass the Pret Food Hygiene test
    • To adhereto all aspects of kitchen health & safety and food safetyin accordance with Pret standards.
    • To informthe shop management team of any safety concernsimmediately.
    • I am responsible for ensuring Ifollow Food Safety Standards; and for the Health and Safety of myteam and customers. I complete all training to enable me tounderstand the Pret standards and safety processes I must follow. Iensure I follow these processes at all times.
    • Iimmediately tell my Manager when I believe standards or processesare not being met.

    ShopProfitability:Productivity

    • Tocomplete and pass all TM and TM* training in a timelymanner
    • To adhere to financial standards ontills.
    • TM Star:To consistently have highperformance in bench productivity while maintaining good MTSquality
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