- Welcoming new Homeowners and supporting them to settle into their apartments.
- Providing a professional front of house service and dealing all visitors in a friendly manner.
- Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.
- Working in collaboration with our partners and suppliers to ensure the smooth running of the estate
- Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.
- Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.
- Managing the development –gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment
- Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
- Ensuring that all Health and Safety requirements are adhered to.
- Excellent communication skills with a real "can do" attitude.
- Extensive experience in a professional customer service orientated position.
- A professional approach with high quality standards.
- Thrives in a busy a varied role, where every day will be different.
- Be resilient and can problem solve effectively.
- An awareness of basic Health and Safety will be a distinct advantage.
- A good level of computer literacy including Microsoft Word and Outlook.
- Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.
-
Intensive Housing Management Officer
1 week ago
Horton Housing Association Calderdale, United KingdomReference · **HHA23 - 82** · Job Type · **Permanent** · Department · **Intensive Housing Management** · Location · **Calderdale**- . Recruitment Pack**Horton Housing** · **Horton Housing is a not-for-profit Housing Association that manages a wide range of different housing, train ...
-
Neighbourhood Housing Manager
3 days ago
Rochdale Boroughwide Housing Rochdale, United KingdomFull Time – 36.25 Hours, Permanent · RBH currently have an opportunity for a Neighbourhood Housing Manager to join our Customer and Communities Services on a full-time, permanent basis. · Managing, training and developing a team of patch-based neighbourhood housing officers, you' ...
-
House Manager
1 week ago
McCarthy Stone Hebden Bridge, United KingdomDo you take pride in delivering excellent customer service? · Do you get satisfaction from a role that involves multi-tasking and finding solutions? · Do you enjoy organising and facilitating social events? · McCarthy Stone is the leading UK's retirement living providers. We a ...
-
Housing Management Officer
1 day ago
Kirklees Council Huddersfield, United Kingdom**We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring in ...
-
Housing Management Officer
4 days ago
McGinley Support Services Ltd Lancashire, United KingdomMcGinley Support Services are looking for a Housing Management Officer for a temporary to permanent position we have in around the Telford area. · The Housing Management Officer is responsible for ensuring void properties are maintained, managed, and prepared to receive families ...
-
Associate - Housing Management
5 days ago
Capsticks Solicitors LLP Manchester, United KingdomUnited Kingdom, United Kingdom, United Kingdom · Competitive Salary & Benefits · Permanent - Full-time · Job reference: LR1009672UniAHM · **Location **Manchester, Leeds or Birmingham · **Hybrid Working** · **The Division** · The firm's national Housing Management team carries out ...
-
Housing Management Officer
3 days ago
4Social Work and Public Sector Staffing Manchester, United Kingdom**Housing Management Officer - Manchester City** · **On going contract - Full time** · **Location - M40 0HJ** · - Housing background preferable - Supporting tenants whilst being put in to temporary accommodation · - Must have a full UK clean driving licence and car access. · - Co ...
-
Housing Management Officer
2 days ago
University of Leeds Leeds, United Kingdom**Housing Management Officer**: · **Grade 5 salary of £25,285-£28,929 (£25,742-£29,605 from 1st August 2023)** · Unipol is a housing Charity established in 1973 by the University and the then Polytechnic in Leeds in co-operation with their students' unions. In 1997, Unipol became ...
-
Housing Management Solicitor
8 hours ago
G2 Legal Limited Leeds, United KingdomHousing Management Solicitor · A new position for a 0-5 PQE Housing Management Solicitor has become available with this national and leading Legal 100 firm. This role will be based out of the firm's Leeds office although they strongly encourage agile working and have a very flexi ...
-
Front of House Manager
1 day ago
Page Personnel Secretarial & Business Support Leeds, United KingdomPage Personnel are recruiting a Building Receptionist to join a company in Leeds city centre. This role will be starting from Mid-October and is permanent and full time, Monday to Friday. · **Client Details** · The client is a busy business within the property industry. The role ...
-
Housing Management Officer
2 days ago
University of Leeds Leeds, United Kingdom**Housing Management Officer**: · **Grade 5 (£25,742 - £29,605 p.a.) Depending on experience** · This role will be located at Unipol Head Office, Woodhouse Lane, Leeds, LS2 3ED · **This is an exciting opportunity to manage a mixed portfolio of student occupied properties ranging ...
-
Housing Management Officer
1 week ago
Reed Business Support Barnsley, United KingdomWe are currently recruiting for a Housing Management Officer on behalf of our public sector client. You will be responsible for the provision of a proactive reassuring practical and visible customer focused estate management service within a defined areaor community, responsible ...
-
Housing Management Officer
4 days ago
Sanctuary Health Manchester, United KingdomLooking to take your career to new heights? Look no further than Sanctuary Personnel, an esteemed and award-winning recruitment agency. With a TrustPilot score of 4.8/5 and over 500+ reviews, we are dedicated to connecting with talented professionals like you. We have an exciting ...
-
Housing Management Assistant
1 week ago
Inspire North Wakefield, United Kingdom**_Would you like to finish work each day knowing you made a difference? Join our friendly and welcoming Wakefield Foundation team as a Housing Management Assistant. So, do you want to make a positive difference to people's lives?_** · We are proudly and actively anti-racist and ...
-
Site Manager Social Housing
2 days ago
Fawkes and Reece Manchester, United Kingdom**Vacancy**: Site Manager · **Type**: Permanent · **Sector**: Social Housing Refurbishment - Planned Maintenance · **Salary**: £40K onwards + car or car allowance + package · **Location**: Must be willing to travel to schemes across Greater Manchester · A well-established Social ...
-
Interim Finance Manager Housing
1 week ago
BAYMAN ATKINSON SMYTHE LIMITED North West England, United KingdomPaying £45-60K(DOE)on a FTC or Daily rate basis, with hybrid and flexible working, an excellent pension and holidays, this North West-based Housing Association is recruiting for a Finance Manager to support their business operations. · **The Job** · The Finance Managers' key focu ...
-
Recruitment Account Manager In-house
2 days ago
Purpletribe Leeds, United Kingdom**Purpletribe is looking to recruit an in-house Recruitment Account Manager or Resourcer to work in our Headingley Office.** · Purpletribe specialises in providing managed service and outsourced recruitment solutions to the adult social care sector. We are NOT a typical recruitme ...
-
Anah Project Bradford, United KingdomAnah Project Women's Refuge Administrator and Housing Management Officer · - **Accountable to**: Project Manager and Senior Administrator · - **Working Days**: Tuesday, Thursday, and Friday - 9:00 ~ 4:30 pm · - **Salary**: £21,166 **Pro rata**: · - 21 Hours per week · - **Disclos ...
-
Specification Sales Manager Social Housing
3 days ago
Mitchell Maguire Leeds, United Kingdom Full timeSpecification Sales Manager – Social Housing & Local Authorities · Job Title: Area Sales Manager – Social Housing & Local Authorities · Industry Sector: Local Authority, Social Housing, Housing Association, Home Improvement Agencies, HAI's, DFG's, Dissability Facility Grants, Mai ...
-
Housing Management Support Service Lead
1 week ago
4M Recruitment Preston, United Kingdom4M Recruitment are currently recruiting for a Housing Management Support Service Lead to work for a rewarding Charity who provide practical help and personalised support through their education, housing, justice and health and wellbeing services. · You will act as a Service Lead ...
House Manager - Hebden Bridge, United Kingdom - McCarthy and Stone
Description
Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Leedham Court in Hebden Bridge.
Elegant, contemporary development, consisting of 32 Retirement Living apartments. Leedham Court is situated in Hebden Bridge which sits in the upper Calder Valley on the Yorkshire side of the Pennine Hills. Leedham Court is surrounded by an array of popular country walks including sections of the Pennine Way, which passes close by.
Hours: 25 hours per week Monday to Friday.
Salary: £17,.42
Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement.
About the Role of a House Manager
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents.
Some of the House Manager duties within this role include:
The successful candidate will have the following key competencies:
As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more.
Could this role be the perfect job for you?
