Outpatient Booking Clerk - Brighton, United Kingdom - Barker Ross Group

Barker Ross Group

Verified Company

Brighton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:

Outpatient Booking Clerk
Contract Type:
Temporary
Location:
Brighton
East Sussex
Industry:
NHS
Contact Name:
Ellie Uttley
Contact Phone:
Date Published:
09Jun2023 Our client based in Brighton is part of the NHS and has an exciting opportunity for an Outpatient Booking Clerk to join their team as soon as possible.
This will be a temporary role for an initial period of 3 months however, this could be extended depending upon workload. The hours will be full time working 8am4pm Monday to Friday, 37.5 hours per week.
The pay rate for this role will be £10.42 per hour.
Duties of the role will include:
Processing of patient referrals from GP's
Book, amend and sometimes cancel outpatient appointments for patients via telephone
Ensure the correct appointment type is booked
Answer telephone calls from patients, GP's and other trust staff
Ensure that text message confirmations are sent when making or amending appointments
Problem solve and escalate any issues and record all information accurately

In order to be considered for the role the successful post holder must have customer service and administration experience, as well as a good standard of computer skills (full training will be given on the patients administration system) and excellent verbal and written communication skills.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.