Sales Support Administrator - Bury, United Kingdom - Crown Gas & Power

Crown Gas & Power

Verified Company

Bury, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Division - Sales

Job title:
Sales Support Administrator

Position type:
Full time

Level / Salary range:

Reporting to:
Sales Support Team Leader

Job description

Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, site services and our first-class customer service.

Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK.

We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed.

We are looking to hire likeminded people to join a business that is working hard to make a difference in our industry.

Benefits

25 days holiday
Flexitime
Onsite gym
Free parking
Paid social events
Mental health first aiders

The role

Our Sales team has a requirement for a new Sales Support Administrator with a primary function of assisting the Sales team with routine administrative functions.

In this position, you will answer incoming calls and manage sales enquiries, keep sales department records and customer records as well as completing adhoc tasks as and when required.

As an independent energy provider, our strength is in the quality of our service reflected in the knowledge and enthusiasm of our staff.

Responsibilities

Nominate all sites and resolve any rejections
Completing quality control checks on completed sales and ensuring expected standards are met at all times
Assisting the diary management of the Sales team
Assisting the Sales Team Leader in identifying sales opportunities
Assist the Sales department with aftersales care by liaising with brokers by confirming lock in confirmations and chasing any further documentation required
Supporting the business by assisting in the preparation of renewal opportunities
Support the launch of new products and services through effective internal and external communication
Assist the Sales team with pricing customers that are on out of contract rates
Process price book sales and liaise with brokers to solve sales rejections and queries
Support backoffice in providing aftersales support and customer care
Support Account Managers (the Sales team) in their daytoday sales processes
Generate and submit customer quotations as and when required
Generate reports as and when required

Desired personal attributes

Selfmotivated
Demonstrable experience in sales support administration or similar
Excellent verbal and written communication skills, as well as customer service skills
Good arithmetic skills
Computer literate with good Excel and Outlook skills
Excellent attention to detail
Good at working as part of a team and individually
Excellent organisational and time management skills

Advantageous skills

Industry experience
Sales Support experience

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Job descriptions are regularly reviewed to ensure they are an accurate representation of the post.

Benefits: