Hospitality Assistant - London, United Kingdom - ISS Facility Services
Description
Hospitality Assistant
Contract:
Professional & Technology Services
Location:
London
Hours of work: 37.5
Working Pattern:
Monday - Thursday
Contract Type:
Permanent
Salary:
£13.03
As a Hospitality Assistant you would be working closely with the Assistant Manager / Manager based on site in one of our iconic venues.
In this role, you will be supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.
Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
- **Provide excellent customer service, ensuring a positive and welcoming experience for guests
- Support daily operations, collaborating with the team to maintain an organized and efficient venue
- Work closely with chefs to facilitate the preparation and presentation of highquality food items
- Collaborate with sales personnel to promote and upsell food and beverage offerings
- Assist in planning and executing events, paying meticulous attention to client briefs
- Build and maintain strong client relationships, understanding and meeting their specific needs
- Uphold and monitor service quality, identifying areas for improvement and implementing corrective actions
About You
- Customer service excellence
- Organisational skills
- Team collaboration
- Attention to detail
- Adaptability
- Sales support
- Strong interpersonal skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Job Types:
Full-time, Permanent
Salary:
£13.03 per hour
Benefits:
- Company pension
Work Location:
In person
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