- Run services within the restaurant
through breakfast, lunch or dinner, offering the highest levels of service
to all guests. Have a hands-on approach to service and hosting, driving
standards at all times. - Drive the commercial running of the
restaurant including writing the wine list, working closely with the Head
Chef to provide guest feedback on our dishes, managing payroll by writing
the rota, managing the bookings diary, sequence of service, as well as
driving a culture of sales through service. - Communicate effectively with all other
departments especially the Bar and Kitchen to ensure a smooth service.
Work with Reception to increase resident to diner ratios and to provide
guests with the full Dakota Experience. - Work closely with HR to support the
journey of a team member by being involved in the interview process,
ongoing training, holding appraisals, and conducting frequent one-to-one
meetings. Implement training plans and deliver on-the-job training to
drive the smoothest, most polished levels of guest service throughout the
F&B operation. - At
least two years' experience as an Assistant Restaurant Manager or above
in a similar calibre of a high end full-service restaurant with experience in
writing rotas, delivering training, and daily people management. - A
minimum of four years experience working in restaurants. - Demonstrable
experience in writing wine lists, the development of team members, and
F&B revenue maximisation. - Comprehensive knowledge of wines
and high-end service standards. Certification in WSET level 2 or above
is beneficial. - A confident leader with a
hands-on approach to leading a team - Be an
outgoing personality with effective communication skills. - Ability to
work at pace and be physically active for the duration of your shift. - An
enthusiastic individual who will promote our culture of positivity. - Be
task oriented with a great pride for the work they do and attention to
detail. - Flexible
with shift patterns and available around the needs of our business. - Successful
candidates must demonstrate having researched our brand and a genuine
desire to be part of our team. -
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Restaurant Manager - Manchester, United Kingdom - Dakota Manchester
Description
Dakota Hotel based in Manchester city centre are seeking a hospitality professional with a passion for great food
and wine for the role of Restaurant Manager; an exciting and rare opportunity which
has arisen.
CONTRACT
The role carries a
permanent contract of a minimum of 45 hours per week and typical shifts will be varied , working any 5 days out of 7 including working weekends. The gross annual salary is £35,000, paid monthly plus an incentive-based bonus of up to £3,000.
PRIMARY ROLE RESPONSIBILITIES
Reporting to the F&B Manager, the role of Restaurant Manager is
responsible for driving and leading the levels of service delivered within our
restaurant with a strong focus on training our team to continuously be
improving service standards.
The primary responsibilities of the role includes:
BENEFITS
In addition to being part of a
culture infused with positivity and opportunity for ongoing development,
tangible benefits you could enjoy when you join our team include:
- 40 per cent off stays at any
Dakota
- 25 per cent off drinks and
dining at any Dakota
- Access to our Employee
Assistance Program which includes:
· free private mental health support and
counselling sessions
· video GP consultations and private prescription
services
· access to daily rewards to be cashed out for
shopping vouchers
- Access to discounted gift
card platform
- Support from our inhouse
Mental Health Champions
- Additional holiday day on the
first anniversary of your employment.
- Family-friendly flexible
working options
- Meals on duty and uniforming
- £150 bonus to recommend a
friend to join our team
- £10 bonus every time you are
mentioned on Trip Advisor
- Free bi-annual eye testing
for users of display screen equipment
- Accredited, certified
compliance training given on employment such as in Food Hygiene, Alcohol
Responsibility, Data Protection, and Health & Safety
- Access to a suite of
external, certified resources via our Learning Management System
- Supportive continuous
professional development culture with an annual appraisal and objectives, or a
Personal Development Plan
- Opportunities to undertake
both internal and external training courses, including potential for in-house
Apprenticeships
Full terms on our benefits can
be found in our Handbook.
ABOUT DAKOTA HOTELS
Our brand has been voted
within the top 15 hospitality employers of the year for the past three years,
and our HR Team won 'People Team of the Year' 2022, so we must be doing
something right
Dakota is a growing UK-based
lifestyle brand with five locations, known for our stylish hotels, bustling
brasserie Grills and upscale cocktail Bars. Dakota's story started with two
boutique hotels on the outskirts of Edinburgh, in South Queensferry, and
Glasgow, in Eurocentral. We have now expanded into prime city centre locations
in Glasgow, Leeds, and Manchester.
Dakota is synonymous for
delivering attentive and genuine guest service. We attract hard-working
individuals who are passionate about working to the highest standards.
Our location, 29
Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin,
close to Piccadilly Station ideally located for public transport users.
We are home to 137
luxury bedrooms, including 27 suites - the most in the city, a destination
cocktail bar with champagne room, and a brasserie style grill with private
dining rooms as well as a spectacular terrace.
APPLICANT REQUIREMENTS
The successful applicant will
have/be:
APPLY
To apply, please send
us your up to date CV.
For more information
on our luxury hotel, please visit us on our social pages linked
above.
