Account Manager - Norwich, United Kingdom - R13 Recruitment

R13 Recruitment Norwich, United Kingdom

Found in: Click to Hired UK C2 - 3 days ago

Temporary, Full time

Description

R13 Recruitment are pleased to be working with a trusted Norwich-based business in their search for an Account Manager on a temp to perm basis.

Joining their tight knit team, you will be liaising with customers, providing support on queries and upselling/cross-selling where possible.

Based in Norwich, this is a full-time, temporary position that will become permanent. You will be working Monday – Friday, 8:30am – 4:30pm & every other Saturday 9am-3pm. The offered salary is competitive depending on experience.

The company

This is a trusted Norwich business known for their fantastic customer service, currently holding an outstanding 5 stars on Google across hundreds of brilliant reviews.

Joining their friendly team, you could be a part of a business that works hard to make customers happy through their amazing service.

The day to day

Handling incoming telephone queries, providing support & guidance to customers.
Accurately inputting & updating customer information on the company system.
Actively following up with sales leads.
Managing customer accounts, ensuring needs are being met.
Seeking opportunities to upsell/cross-sell where appropriate.
Additional ad hoc duties to support the business.

You will have/be

Previous experience in a sales/customer service role.
Confident communicator with strong verbal and written communication skills.
Highly organised with the ability to effectively prioritise workload.
Flexible and adaptable.

How to apply

To hear more details about this fantastic opportunity please email your CV to Indiah Stannage – Senior Recruitment Partner (Temps) at rthirteen recruitment.

If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful

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