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    German Customer Service Advisor - Sheffield, United Kingdom - Elevation Recruitment Limited

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    Full time Customer Service / Support
    Description

    German Customer Service Advisor

    Up to £28,000 per annum

    Elevation Recruitment is excited to be working with a prominent manufacturing business based in Sheffield, currently seeking a proficient German Customer Service Advisor to join their team. This role presents a fantastic opportunity for an individual fluent in German to work for a successful, global business.

    Key Responsibilities of the German Customer Service Advisor:

    • Delivering exceptional customer service to German-speaking clientele, addressing enquiries via various channels, including phone and email
    • Processing orders accurately and efficiently, ensuring timely delivery to customers
    • Liaising closely with logistics partners to coordinate the timely shipment of goods and resolve any transport issues
    • Managing export documentation, including invoices, packing lists, and certificates of origin, to facilitate smooth customs clearance
    • Resolving any issues or complaints promptly and professionally to maintain strong customer relationships

    Requirements of the German Customer Service Advisor:

    • Fluent in German, both written and verbal, with excellent communication skills
    • Previous experience in customer service
    • Export experience would be advantageous
    • Strong organisational skills with the ability to manage multiple tasks and priorities effectively
    • Ability to work collaboratively within a team and independently with minimal supervision

    If you possess a proactive attitude and you are fluent in German, then we encourage you to apply for this exciting opportunity.


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