Business Administrator Apprenticeship - Camberley, United Kingdom - Professional Training Solutions Limited
Description
Brief Description
A great opportunity has become available for a Business Administrator Apprentice to join our flourishing Customer Service Administration team, with work-based learning in the office, as well as 'off the job' structured training working towards an level 3 Business Administration qualification.
What will the apprentice be doing?:
Responsibilities
- Be the first point of call for telephone and online bookings and queries
- Manage club absences on our internal bookings system, escalating any issues to the Customer Service Manager
- Managing incoming & outgoing post and recording data on special deliveries
- General administration support for all KOOSA Kids departments (Customer Service / HR / Recruitment / Operations / Finance / Marketing)
- General office support including photocopying, shredding and filing
- Be an enthusiastic team player.
- Have good time management & organisational skills.
- Have a positive, cando attitude & flexible approach to tasks.
- Be reliable, friendly and professional at all times.
- Be a people person with great communication skills who takes pride in delivering outstanding customer service.
- Applicants without Level 2 English and maths will need to achieve this prior to taking their End Point Assessment.
- Have the ability to be cleared for an enhanced DBS check
What training will the apprentice take and what qualification will the apprentice get at the end?:
- Full training delivered at work place for Level 3 Business Administration course
- Maths and or English provided where required
What is the expected career progression after this apprenticeship?:
Opportunity to move onto a permanent position upon completion of course
Desired skills and personal qualities:
- Positive attitude
- clear desire to develop a career in Customer Service and Business Administration
- No previous business administration experience necessary.
- Willingness to learn and develop and commit to a Level 3 Business Administration Apprenticeship.
- Demonstrate good written & verbal communication skills.
- Good attention to detail.
- Basic knowledge of Microsoft Office programmes helpful, specifically Word & Excel
Qualifications:
GCSE maths and english 4/c-A*/9
Working week:
Monday to Friday 9.30am to 6.00pm, based from our Head Office in Camberley, Surrey
Expected duration:
18 months
Extra information about pay:
you will receive the following as an employee:
- Company pension,
- holiday pay,
- social activities,
- professional development,
- career progression
- recognisable qualifications nationwide.
**Extra information
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