Platform Infrastructure Engineer - Manchester, United Kingdom - Informed Recruitment LTD

Tom O´Connor

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Tom O´Connor

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Description

Are you an experienced Platform & Infrastructure Support Engineer? Do you have particular specialism around VMware virtualisation and NetApp storage? Let Informed Recruitment help you to achieve your potential with an exciting hybrid working opportunityfor a Platform Infrastructure Engineer to deliver second and third-line support of incidents related to virtualisation, storage, and backup infrastructure within a data centre hosting environment.

As a specialist provider of resource to the Property & AssociatedTechnology markets, we are delighted to be partnering with a respected & market leading social enterprise in the midst of a transformation programme.

Day-to-day activities will include the support and maintenance of a continuously available IT infrastructure environment; deliver 2nd/3rd line incident support within the data centre hosting environment covering virtualisation, storage, and infrastructure backupthat ensures a rapid return to services for users; build, configure, and run live data centre services and technology, whilst providing support to projects in test and disaster recovery systems; the delivery effective triage of problems, root case analysis,and issue resolution; change management processes to protect the live estate; develop and maintain standards and solutions for deploying new network solutions; monitor and optimise infrastructure solutions and architecture for maximum availability and uptime;and support reporting against KPI and SLA targets.


Must Have

  • Previous commercial experience in a 2nd/3rd line Platform or Infrastructure Support capacity.
  • Good Incident, Problem, and Event Management
  • VMware virtualisation experience
  • NetApp SAN administration
  • Microsoft 365 administration experience to include Azure AD.
  • Experience in an ITIL environment/ITIL certification

Nice to Have:


  • VCTA
  • NetApp SAN certification or equivalent


  • NCTA

  • VMware certification or equivalent
  • Azure/Compute environment
  • General networking skills to include TCP/IP, DNS, firewalls, switches, routers, etc


  • ITIL

  • Intermediate Certification in Operational Support & Analysis
  • Project Management/Coordination experience

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