Platform Infrastructure Engineer - Manchester, United Kingdom - Informed Recruitment LTD
Description
Are you an experienced Platform & Infrastructure Support Engineer? Do you have particular specialism around VMware virtualisation and NetApp storage? Let Informed Recruitment help you to achieve your potential with an exciting hybrid working opportunityfor a Platform Infrastructure Engineer to deliver second and third-line support of incidents related to virtualisation, storage, and backup infrastructure within a data centre hosting environment.
As a specialist provider of resource to the Property & AssociatedTechnology markets, we are delighted to be partnering with a respected & market leading social enterprise in the midst of a transformation programme.
Day-to-day activities will include the support and maintenance of a continuously available IT infrastructure environment; deliver 2nd/3rd line incident support within the data centre hosting environment covering virtualisation, storage, and infrastructure backupthat ensures a rapid return to services for users; build, configure, and run live data centre services and technology, whilst providing support to projects in test and disaster recovery systems; the delivery effective triage of problems, root case analysis,and issue resolution; change management processes to protect the live estate; develop and maintain standards and solutions for deploying new network solutions; monitor and optimise infrastructure solutions and architecture for maximum availability and uptime;and support reporting against KPI and SLA targets.
Must Have
- Previous commercial experience in a 2nd/3rd line Platform or Infrastructure Support capacity.
- Good Incident, Problem, and Event Management
- VMware virtualisation experience
- NetApp SAN administration
- Microsoft 365 administration experience to include Azure AD.
- Experience in an ITIL environment/ITIL certification
Nice to Have:
- VCTA
- NetApp SAN certification or equivalent
- NCTA
- VMware certification or equivalent
- Azure/Compute environment
- General networking skills to include TCP/IP, DNS, firewalls, switches, routers, etc
- ITIL
- Intermediate Certification in Operational Support & Analysis
- Project Management/Coordination experience
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