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    1211 - DVS Senior Product Manager – External - SEO - Wales, United Kingdom - UK Civil Service

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    Description

    Job Description

    The Civil Service Digital Data and Technology (DDaT) profession in the UK consists of individuals in digital, data, or technology specialist roles. They are in charge of designing, building, and operating government digital services, ensuring efficient data usage and technological infrastructure support. Currently, there are approximately 25,000 professionals in this field.

    Within the Welsh Government, the DDaT profession plays a crucial role in supporting various digital services across the entire organization. As a part of this team, you will contribute significantly to the Application Development & Support team, directly impacting the people of Wales.

    Background
    The Welsh Government, with an annual budget of about £15 billion, serves as the devolved government for Wales. It oversees critical areas of public life such as health, education, economy, transportation, agriculture, and the environment. Supported by a workforce of over 5,000 individuals across offices in Wales, London, and overseas, Welsh Ministers work towards building a self-confident, prosperous, and healthy nation, ensuring fairness for all in society. With defined priorities post the UK's exit from the EU, the Welsh Government is focused on delivering essential services to meet the expectations and needs of the Welsh populace.

    Digital transformation is key to fulfilling the service expectations of the people of Wales. Currently, the Welsh Government delivers digital services to both citizens and businesses statewide, under the leadership of the Chief Digital Officer. The government is increasingly transitioning towards offering more online services, providing digital and data expertise consultation to various business sectors.

    Team/Division Overview
    The Senior Product Manager position is part of the Application Development & Support team and holds responsibility for the continuous development and support of the Power BI platform, essential to the Welsh Government's Data Visualisation Service.

    Role
    The Product Manager (SEO) will oversee the technical aspects of the Data Visualisation Service, ensuring its availability and effective utilization. Collaborating closely with business units, they will grasp user requirements, aid in migrating to DVS as needed, and expand the service scope, along with supporting colleagues in implementing data management best practices.

    A product manager is tasked with defining, owning, and resolving issues within their product realm. At this role level, key responsibilities include:

    • Managing a product through discovery, alpha, beta, and live states.
    • Supporting lead and senior product managers.
    • Possibly supervising associate product managers and supporting their professional growth.
    • Gaining expertise in product management techniques.
    • Potentially participating in recruitment activities.

    The expected skills for a Product Manager encompass various domains including financial ownership, government digital and data perspective, operational management, problem management, product ownership, strategic ownership, and user focus.

    Grade Description - SEO

    Key stakeholders will expect the Product Manager to manage defined work areas, utilizing their specialist knowledge to devise innovative solutions to complex problems. Furthermore, they should exhibit adaptability, handle change efficiently, consider political implications, and foster constructive relationships at all organizational levels.

    Person Specification

    • Ensure the quality and continuity of the Data Visualisation Service, meeting user needs consistently over time.
    • Guarantee the availability of the Data Visualisation Service platform through collaboration with other teams.
    • Stay updated on industry best practices for continuous service enhancement.
    • Offer technical advice on product development, data integration, and management.
    • Regularly liaise with users to understand evolving requirements and suggest suitable solutions.
    • Provide updates to the management team on the service's cost-effectiveness and operational aspects.
    • Manage the application operations engineer supporting users and maintaining the service.

    Behaviours
    Assessment criteria during the selection process focus on Leadership and Changing and Improving.

    Technical Skills
    Evaluation criteria for technical skills include Problem Management and Product Ownership.

    Benefits

    • Customized learning and development opportunities.
    • Flexible working environment.
    • Promotion of inclusion and diversity.
    • Benefit package with a substantial employer contribution.

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