Credit Control Assistant - Milton Keynes, United Kingdom - Major Recruitment

Major Recruitment
Major Recruitment
Verified Company
Milton Keynes, United Kingdom

6 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Major Recruitment Ltd are currently recruiting for an experienced
Credit Control Assistant on behalf of our world-renowned, award winning client based in Milton Keynes.


Benefits of working for the company include:

  • 24 days holiday + 8 BH
  • Accrual of service entitlement
  • Long Service awards
  • Free parking at every depot
  • Allocation of a turkey at Christmas
  • In house wellbeing service
  • Employer supported volunteering days
  • Optional purchase schemes (Annual leave, dental, Medical & Life assurance
  • Annual flu vaccinations/vouchers
  • Eye test contribution
  • Life Assurance x2 Annual salary
  • Cycle to work scheme
  • Contractual discretionary sick pay
  • Familyfriendly & worklife balance policies
  • Real living wage employer
  • Company pension scheme
  • Internal promotion pathways
  • Dress down Fridays
  • Birthday holiday
  • Refer a friend scheme


The Credit Control Assistant will generally assist the Customer Accounts Assistant and wider credit team with the collection of amounts due from Customers in line with agreed credit terms, maintaining control of debtor's ledger on individual accounts withinthe Sales Ledger and debt reduction activities.

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Key Features & Responsibilities

The jobholder reports to the Customer Accounts Manager with the objective of assisting in the collection of cash due from customers in line with agreed credit terms, the administration regarding maintenance of sales ledger accounts, including cash allocation,journaling and deposit control, statements and query resolution.

The job holder has regular contact with the Customer Accounts Assistant and Managing Director to ensure that efforts are directed in accordance with Company credit control requirements.


The job holder will be responsible for:

  • Assisting in contacting existing account customers in a planned manner, ensuring that payment is received in accordance with the agreed contract terms
  • Assisting in the planning and processing of all amounts due payable by direct debit, ensuring receipts are recorded and allocated correctly, including the input of new DD mandates onto sales ledger system, liaising with Group Credit Control team at HeadOffice to aid direct debit processing and cheques, to assist Customer Accounts Executive in the processing of such items
  • Assisting and ensuring payment receipts by standing order, BACS, cheque or credit/debit card from clients based in the UK and Republic of Ireland are received, recorded and allocated correctly
  • Assisting in identifying and eliminating opportunities for customers to delay payment, advising the Customer Accounts Executive to ensure remedial action is taken in the event that customers are in default of payment. Processing all 'unpaid items' relatingto Direct Debits, Returned Cheques, and other issues of nonPayment, to be implemented and reported to Managing Director
  • Assisting in the maintenance and tidiness of the sales ledger to ensure accounts are accurate and that debtor ageing and other analysis can be carried out
  • Assisting with the preparation of reports as advised by Customer Accounts Executive, as required by the Managing Director or any other member of senior staff
  • Efficient liaison with the Customer Accounts Executive, Administration Team, Service Delivery, Fleet Quality, Sales Team and Directors to ensure all stages of processing of on/off hires, recharges, issues with vehicles and regular billing are handled efficientlyand communicated to the customer to avoid potential queries or nonpayment
  • Maintaining accurate files storing cash batches, allocations, journals and other documentation in an already established method as advised by Customer Accounts Executive
  • All actions associated with administration and collection of any monies due to the Company
  • Daily filing and recording of money receipts on cashbook, journals, supplementary invoices, deposit receipts, and releases to sales ledger and assist with the processing of Direct Debits and Credit/Debit card payments when required
  • Reconciliation of sales ledger accounts as required, and maintenance of accurate real time ledgers for Company and Customer purposes
  • Assisting with the implementation of agreed action in the event of an account paying outside terms or failing to make a payment, including 7 day letters, Litigation requests and Unpaid Item memo's to the Board
  • Arrange and action customer refunds on off hire or when required as advised by Customer Accounts Executive
  • Implement Sales Ledger/Bought Ledger contracts as and when required to offset funds due and to be paid against both ledgers to clear down balance
  • Assist with the smooth running of the department during any period of absence

Principal Accountabilities

  • Create an optimum level of support and assistance to Customer Accounts Assistant to enable future cash collection and account management to function to its highest capabilities, creating a NEED to pay ethic with the customer
  • Build and maintain good customer relations between Customers, Sales and Accounts teams when assisting with query resolution, and aid in future cooperation from both sides
  • Help ensure that specific credit targets are achieved within time limits to contribute to the overall monthly achievement
  • Maintain an awareness of credit and sales situations and report to Customer Accounts executive to ensure appropriate action is taken to meet changing circumstances to ensure the Company maintains its overall revenue expectations
  • Work methodically, efficiently, accurately and cooperatively to ensure all debts are covered in monthly routines and all administration is completed
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