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Basildon

    Part Time Telephone Receptionist - Basildon, Essex, United Kingdom - West Suffolk Clinical Commissioning Group

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    Part time
    Description

    Kingswood Medical Centre has an opportunity for a motivated and enthusiastic receptionist to join our busy but well established team on a full-time (37.5 hours per week) or part-time basis (20 hours per week).

    There is more to our receptionist roles than answering the phone and making appointments.

    In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

    Receiving, assisting and directing patients to access the appropriate service or healthcare professional in a courteous, efficient and effective way either via telephone or face to face contact;
    Projecting a positive and friendly image to patients and other visitors, either in person, via email or via the telephone;
    Dealing with requests for information, and managing problems and complaints;
    Answering the telephone, promptly.

    We are looking for a receptionist to join our busy practiceteam and help make a positive impact on our local community.

    We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:

    Excellent communication skills, with a clear and polite telephone manner;
    Strong IT and administration skills;
    You must be flexible and willing to work morning and afternoon hours.

    We are a friendly, supportive, well organised and enthusiastic GMS practice, dedicated to providing traditional family orientated general practice based in Basildon.

    We currently have approximately 9500 patients, 2 partners, 2 salaried GPs, a great nursing support team and a vast array of administrative staff.

    We are consistent high achievement in all QOF and enhanced services areas with an innovative team structure with individual patient lists.

    We operate the SystmOne computer system.
    Disclosure and Barring Service Check

    Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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