Sales Specialist - Birmingham, United Kingdom - BT

Verified Company

Birmingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Specialist (Broadband)

Job Req ID:11625
Posting Date:07-Mar-2023
Function:Sales and Commercial
Location:Snowhill, Birmingham, United Kingdom
Salary:Competitive with great benefits- Summary:

As a DR to the Senior Sales Manager of the Mid-Market specialist team, you will be responsible for aligning closely with the Account Management function to build strategic sales plans; build strong relationships with customers; develop pipeline; and successfully achieve sales targets.
Maintaining a broad architectural knowledge, having opinions across all areas of BT Specialist Portfolio (Mobile, Voice, Networking, and IT), and understanding this portfolio at a sufficient level is required to generate quality opportunities, and to be able to differentiate our offerings against those of our competition. For the portfolio you are accountable for, you will be expected to have a deep architectural knowledge of your area of specialism, along with the associated systems and processes by working with manufacturer partners, internal product managers and portfolio groups.

You will be expected to use skills and knowledge to influence the strategic direction of the BT propositions portfolio based upon customer market knowledge, and effectively articulate our Mid-Market business strategy and that of the wider BT.- This role will be responsible for following and understanding the latest trends and developments in our industry worldwide and be able to present and share knowledge to colleagues to improve others learning, as well as delivering campaigns and events to help deliver revenue growth targets.

- Particular emphasis will be placed on acting as an ambassador both in the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivering excellent customer experience results- This role will also be accountable for working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations- Responsibilities:

Managing, delivering and exceeding Sales targets, based on SOV / revenue and resign for a defined base of customers across the region
Building solutions that meet and exceed customers' business needs, delivering RoI and that are the most profitably built for BT
Maintaining a broad architectural knowledge and have opinions on leading and emerging technologies, using this to influence both customers and internal stakeholders
Driving a high level of customer satisfaction and advocacy across the customer base for the region through personal activity and leveraging the wider teams
Influencing to create incremental sales opportunities across the BT portfolio, develop pipeline and successfully achieve required sales targets
Successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing BT business and develop and grow new revenue for BT
Driving the attachment of service to product sales ensuring the mix is rich
Driving timely service renewals within customer base
Developing and maintaining an accurate forecast and qualified /robust pipeline
Defining and developing peer and executive relationships with the virtual teams and wider BT.
Working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations
Understanding and driving the migration from Traditional services to New Core propositions

Skills required:

Strong analytical skills, to include forecasting, pipeline, achievement, P&L details, detailed understanding of customer trading & buying process/cycles and the ability to analyse competitor proposals as and when required
Ability to engage at a board level with customers to strategically position BT, its offering and competitive advantage
Excellent financial and commercial acumen
Be resilient and able to achieve against challenging targets
The ability to work with the minimum of supervision, be part of a team and present a quality image
Be willing to travel and work from customer and other BT sites
Experienced we are seeking:
Proven track record of delivering against targets within a telecoms sales role
Aligning and prioritising multiple demands
Excellent communication, presentation and interpersonal skills with strong influencing and negotiation skills
Able to deliver complex messages in a simplified way to stakeholders
Collaborative working with peers and colleagues to achieve sales and the best outcomes for clients
Substantial knowledge of broadband B2B and/ or Networking and UC

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public serv