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Kirkbymoorside

    Technical Support Specialist I - Kirkbymoorside, North Yorkshire, United Kingdom - Complete Talent Services

    Complete Talent Services
    Complete Talent Services Kirkbymoorside, North Yorkshire, United Kingdom

    2 weeks ago

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    Description

    Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis.

    The successful candidate will be required to provide technical support solutions to end users, engineering, parts-sales and production as required.

    Candidates will ideally be qualified in an Electrical Discipline with knowledge of Mechanical Systems including but not limited to AC/DC systems, Hydraulics, Electrical Control Systems.

    Prior experience providing Technical support would be highly advantageous – experience with remote support systems would also be advantageous. Experience working with Oil and Gas/ Subsea systems would be advantageous.

    You will also have excellent communication skills (Verbal and Written) as you will be dealing with Engineers in the field and also end user clients to resolve technical issues.

    Hours Mon - Thurs / Friday 08:
    Candidates may also be required to travel internationally as part of this role ( up to 6 weeks per year) therefore a willingness to travel and Full UK Passport will be required – additional payments for mobilisation and traveling will apply
    Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner.
    Log and review all customer and technical support enquiries using internal database.
    Able to read and understand electrical and hydraulic schematic diagrams
    Working knowledge of hydraulic and electrical control systems
    Candidates will ideally be qualified in a Electrical discipline (NVQ/HNC/HND/ Degree).
    Demonstrable experience working within a Technical Support role working with both Engineers and Customers.
    Willingness to travel as required – UK Passport required.
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