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    Oncology Clinic Coordinator - Crewe, United Kingdom - Mid Cheshire Hospitals NHS Foundation Trust

    Mid Cheshire Hospitals NHS Foundation Trust
    Mid Cheshire Hospitals NHS Foundation Trust Crewe, United Kingdom

    Found in: Talent UK C2 - 2 days ago

    Default job background
    Permanent
    Description

    Job summary

    The Oncology Clinic Coordinator role has been designed to ensure consistent delivery of outpatient clinics held primarily with the Macmillan Cancer Unit.

    The postholder will maintain existing clinic templates and produce new templates to maximise outpatient productivity and efficiency and will work to support activity for patients being cared for under both MCHFT and The Christie Hospitals on the Leighton site.

    The purpose of this role is to support the efficient organisation and running of Oncology outpatient clinics.

    The postholder will also support the Oncology Secretarial Team by undertaking administrative tasks.

    Main duties of the job

    An example of duties will be:

  • Reviewing clinic slot utilisation.
  • Amending clinic templates.
  • Monitoring ASI's & management of escalations.
  • Answer appointment enquiries.
  • Making New and FU appointments.
  • Cancel/set-up clinics.

    • About us

    Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

    We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

    The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

    During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

    At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

    Job description

    Job responsibilities

    The successful candidate will work with clinical colleagues within Breast, Lung, Colorectal, Urology and Haematology and will perform a range of administrative functions which facilitates the delivery of clinical activity.

    You will be required to work across a range of IT systems belonging both the Trust and tertiary providers for which MCHFT supports service delivery, for example Careflow and the Christie Web Portal as well as PCS.

    It is expected that the post holder can work autonomously, using their own initiative and within a specialised team.

    The post holder is expected to be experienced within the hospital setting with some knowledge of specialised terminology, educated to a level required to perform the role or equivalent experience.

    The post holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level.

    Person Specification

    QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE

    Essential

  • Good General Education with GCSE English and Mathematics
  • ECDL or equivalent IT experience
  • Relevant Health or Social Care experience
  • Good knowledge of medical terminology.
  • Knowledge of relevant diagnostics, interventions and terminology.
  • Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines

    • Desirable

  • Knowledge/experience using booking systems in a medical context
  • Advanced ECDL modules or equivalent
  • Supervisory/management skills

    • SKILLS

    Essential

  • Able to use own initiative and work without supervision.
  • Able to prioritize work
  • Effective organization skills.
  • Ability to communicate both verbally and non-verbally on a daily basis with people at all levels.
  • Good observation skills.
  • Practical problems solving skills.
  • Ability to work flexibly dependent on the needs of the service.
  • Tactful and diplomatic with the ability to sensitively ask about information needs.
  • Developed typing skills
  • Ability to retrieve information from a wide range of sources and in different formats.
  • Demonstrate enthusiasm
  • Ability to work with a wide range of internal and external stakeholders

    • Desirable

  • Ability to contribute to solving problems & informing decisions under pressure.
  • Understanding of/experience using systems such as the Somerset Cancer Register.

    • VALUES

    Essential

  • A commitment to quality and safety. A recognition of the importance of showing respect, dignity and compassion to patients and colleagues. A listening, learning and leading approach. A commitment to work together to create the best outcomes. Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns.
  • A listening, learning and leading approach.
  • A commitment to work together to create the best outcomes.
  • Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns.

    • BEHAVIOURS

    Essential

  • Must be willing to act as a role model.
  • Must be willing to take personal responsibility.
  • Must have the courage to speak up.
  • Must value and appreciate the worth of others.

    • PHYSICAL REQUIREMENTS (Reasonable adjustments will be made under the Disability Discrimination Act)

    Essential

  • Occupational Health cleared to perform the duties of the role
  • Ability to perform a wide range of duties according to the Job Description.
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