- Respond promptly to client support requests and inquiries.
- Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required.
- Provide customer support for order entry, risk management, and exchange connectivity issues.
- Conduct detailed analysis of complex order and trade histories.
- Coordinate the deployment and configuration of the company's products for new customers.
- Manage the distribution and installation of software enhancements and upgrades.
- Collaborate with exchanges and internal software engineers to test and implement new software releases.
- Assist the infrastructure team in testing and completing server and network upgrade projects.
-
IT Support Analyst
3 weeks ago
Career Legal City of London, United Kingdom1st/2nd Line IT Support Analyst - Global Law Firm - Up to £45,000 · IT Support Analyst with experience of working in IT support within a legal environment is required by a Global Law Firm located in London For this role, you must have worked for a law firm previously in an IT sup ...
-
IT Support Analyst
3 weeks ago
IPOE Consulting City of London, United KingdomInternational Banking Group based in London, are looking to recruit an experienced IT Support Analyst to join their team. This position requires maintaining and enhancing not only the end user computing environment but also working closely with the systemadministrator to maintain ...
-
Application Support Analyst
3 weeks ago
INTEC SELECT LIMITED City of London, United Kingdom**Application Support Analyst - Re-Insurance & Actuarial Systems** · **Overview**: · An excellent opportunity has arisen with our client who are a global insurance provider with a unique approach to the market. We are seeking an ambitious Application Support Analyst to join a glo ...
-
Senior IT Support Analyst
3 weeks ago
Devonshire Hayes Recruitment Specialists Limited City of London, United KingdomOur London based client is looking for a talented and dedicated Senior IT Support Analyst to join their expanding team. You will be tasked with the following, · - An understanding of ITIL is essential, a qualification would be preferable. · - Expert knowledge, understanding and e ...
-
Deskside Support Analyst
3 weeks ago
Picture More City of London, United Kingdom**Deskside Support Analyst** · Are you a 2nd line support analyst looking for a new challenge? · Do you thrive providing face to face and hardware support in a professional environment? · **Responsibilities**: · - Provide 2nd line technical support, ensuring all issues are docume ...
-
Credit Support Analyst
2 weeks ago
Chamberlain Career Management Limited City of London, United Kingdom**Position: Credit Support Analyst** · **Location: London** · **The Business**: · **A leading London based Fintech that has developed a class leading supply chain finance platform designed for mid-market entities globally - a business with a goal to make finance fairer and more t ...
-
Support Analyst, 2nd
3 weeks ago
N P Associates City of London, United Kingdom**Support Analyst, 2nd / 3rd Line Support, Application Support - Financial / Banking** · **Required Skills**: · - Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. · - Extensive experience of at least on ...
-
IT Technical Support Analyst
3 weeks ago
Jobfinders City of London, United Kingdom**IT/Support/Technical Support/Desktop/Analyst/1st/2nd line support/£35000/City/Immediate Start/Permanent** · Due to expansion, we are looking for a permanent, professional, IT/Technical Support Analyst to join an existing Technology team of 10 that supports in the region of 1000 ...
-
Application Support Analyst
3 weeks ago
BPP University City of London, United Kingdom**What you'll be doing** · - Liaising with Third party Vendors and escalating incidents as appropriate · - Triaging and managing incident and request tickets using effective ticket management practices · - Aiding in the strategy for tactical and maintenance activities. · - Taking ...
-
Support Analyst of IT
3 weeks ago
Career Legal City of London, Greater London, United Kingdom £52,000Role: Legal Support Analyst · Contract: Permanent · Are you an experienced Paralegal or Legal Assistant looking for a new long-term opportunity with a fast-paced and growing company? This role will suit a Paralegal or Legal Assistant from an In-House OR Financial Services backgro ...
-
IT Support Analyst
2 weeks ago
University of the Arts London City of London, United KingdomJob Description · IT Support Analyst · Full time, Permanent · UAL - High Holborn, London · The opportunity · Are you an enthusiastic IT Support Analyst looking to provide 2nd line support in a large enterprise environment? · We are looking for a highly skilled and motivated indiv ...
-
Technical Support Analyst SQL Java
4 weeks ago
Client Server Ltd. City of London, United Kingdom**Technical Support Analyst (SQL Java) London / WFH to £35k** · Are you a bright, ambitious Technical Support Analyst looking for an opportunity to progress your career with continual learning and self development opportunities? · You could be joining a City based FinTech, collab ...
-
IT Support Analyst
3 weeks ago
Cameron Kennedy City of London, Greater London, United Kingdom £35,000I T Support Analyst · London · Up to £35k · ONLY APPLY IF YOU HAVE THE FOLLOWING CRITERIA · BASED IN THE UK AND DO NOT NEED SPONSORSHIP · HAVE PREVIOUS FINANCIAL SERVICES INDUSTRY EXPERIENCE · HARDWARE AND SOFTWARE KNOWLEDGE · 1ST LINE SUPPORT EXPERIENCE · Company Overvie ...
-
Business Support Analyst
3 weeks ago
Finitas london (city of london), United KingdomBusiness Application Support Analyst · Location: Home/City of London · Department: Business Application Support and Service Desk · About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application sys ...
-
Production Support Analyst, Hybrid, London
2 weeks ago
Lutine Bell City of London, United Kingdom**Team**: · Reporting to the Application Support Lead, you will be working with the Application Support Team to resolve Service request tickets across all 3 tiers. · **Role**: · - Managing Service tickets within agreed SLA's across all 3 tiers using Jira · - Completing and publis ...
-
Provide City of London, United KingdomDo you have a real love for people and a proven track record of delivering incredible customer experiences? Are you fluent in both French and English and keen to put those language skills to use in a professional setting? If this sounds like you, then pleasedo read on · We are wo ...
-
Business Support Analyst
3 days ago
Devonshire City of London, Greater London, United KingdomJob Description Our client, a global provider of business and creative support services is looking for a Business Support Analyst to join their onsite team on a permanent basis. · As the Business Support Analyst, you'll be leading data capture and pipeline structuring, creating ...
-
Application Support Analyst
1 week ago
Quant Capital City of London, Greater London, United Kingdom £35,000Linux Application Support Analyst – Trading systems · Quant Capital is urgently looking for a Graduate Linux Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution ...
-
Business Support Analyst
3 weeks ago
Finitas City of London, United KingdomJob Description · Business Application Support Analyst · Location: Home/City of London · Department: Business Application Support and Service Desk · About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for vario ...
-
Business Support Analyst
3 weeks ago
Finitas City of London, United KingdomBusiness Application Support Analyst · Location: · Home/City of LondonnDepartment: · Business Application Support and Service Desk · About the Role: · Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application ...
Linux Application Support Analyst - City of London, Greater London, United Kingdom - Quant Capital
Description
Linux Application Support Analyst – Trading systems
Up to £35,000 p/a
Quant Capital is urgently looking for a Graduate Linux Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution.
As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients' requirements.
Responsibilities:
Job Responsibilities:
Job Requirements
• A STEM Degree
• Demonstrable interest in working in technology
• Good understanding of Linux OS
• Ability to manage and prioritise work and can maintain high levels of productivity with minimal supervision.
• Will respond promptly to client needs and proactively solicit feedback to improve service.
• Strong analytical skills to correctly identify the root cause of a range of issues, and working on, or actively contributing to, the rollout of the solution.
• Can thrive in high-pressure or time critical situations, working in a team to deliver results to tight deadlines.
The role is London City based, 5 days in the office.
This role suits a fresh STEM graduate with a passion for Linux, you will be using Linux at home and will have a confident command of the terminal, this role could also suit a candidate with some commercial experience with Linux and an appetite to work in financial services technology.
