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Sedgefield

    Maintenance Planner - Sedgefield, County Durham, United Kingdom - Energy Jobline CVL

    Energy Jobline CVL
    Energy Jobline CVL Sedgefield, County Durham, United Kingdom

    3 weeks ago

    Energy Jobline CVL background
    Description
    Helpdesk coordinator - Sedgefield - Temp to Perm (Immediate Start)

    Location:

    Sedgefield Hourly Pay Rate:
    £15.00p/h - £17.00p/h Via Umbrella Hours of Work: Monday
    • Friday 8am 5pm A World Leading Service provider who operates on an international scale is looking for a Maintenance Planner based in Sedgefield area working for a large corporate building.
    This role is with the hours of Mon-Fri 8am-5pm so the successful candidate will have to be available immediately and must have experience in working on a FM helpdesk before using CAFM System and dealt with PPM..


    Key responsibilities:

    • Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders.
    • Raising jobs and closing jobs on the CAFM system
    • Dealing with the PPMs reactive ensuring all is met
    • Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses.
    • Recording reactive maintenance calls onto a computerised system.
    • Cover Holiday/Sickness for colleagues
    • Assist other team members when required.
    • Ensure accurate and timely allocation of work requests from clients to meet service level agreements.
    • Processing invoices and raising purchase orders.
    • Working to tight deadlines and targets provided my management in accordance with contract requirements.

    Key Requirements:

    • Must have FM and Helpdesk experience
    • Strong organisation skills.
    • Can work well in a large team and can also Multi-task
    • Previous experience in client facing role
    • Confident with numbers as you will be prepping and carrying out the billing on a weekly and monthly basis to the client.
    • Experience in accounting or finance will be an advantage.
    • Confident with Excel
    • Must be able to demonstrate a strong sense of customer focus
    • Self-motivated and systematic.
    • Results/task orientated attention to detail and accuracy.
    • Excellent time management and organisation skills. If this role would be of any interest then please do apply for the role below #J-18808-Ljbffr

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